System Administrator

• Configuring and maintaining the Zoho CRM platform including modules, user setup, profiles, security controls, and workflow automation
• Partnering with stakeholders to understand their challenges and workflows before implementing solutions
• Designing and optimizing automated workflows, Blueprints, Deluge functions, and business logic to eliminate manual work
• Creating custom reports, dashboards, and analytics that provide actionable insights to stakeholders
• Developing practical training materials and providing ongoing technical support to end-users
• Ensuring data integrity, cleanliness, and security while implementing governance policies and quality standards
• Managing integrations between Zoho CRM and other business systems including WebForms and internal tools
• Planning and executing system updates from Staging to Production with minimal business disruption
• Maintaining comprehensive documentation that explains not just what was built, but why
• Monitoring system performance and implementing optimizations to ensure reliability at scale

CRM System Administrator – ZOHO

Zoho CRM System Administrator