AVP – Oracle Fusion Support Lead

M&G plc

Lead Oracle Fusion support team providing expert-level assistance on Oracle Finance Cloud modules and managing stakeholder expectations at M&G India.

Posted 7/13/2026full-timePune • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Oracle Finance Cloud modules, particularly in Procure-to-Pay (P2P) and Record-to-Report (R2R) processes, while effectively leading teams and managing stakeholder communications. Proficient in Oracle Fusion configurations and committed to promoting audit and compliance principles within financial operations.

Highest-signal resume keywords

Oracle Fusion ExpertiseFinance ERP Application SupportTeam LeadershipStakeholder CommunicationOracle Certifications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Oracle Finance CloudProcure-to-Pay (P2P)Record-to-Report (R2R)Oracle Fusion ConfigurationsServiceNow Ticket AnalysisAudit and Compliance PrinciplesVersion UpgradesBPM ApprovalsCash ManagementTransaction Tax

Soft Skills

Interpersonal SkillsCommunication SkillsMentoringCollaborationProblem-Solving

Tools & Technologies

ServiceNowOracle Fusion

Certifications & Qualifications

Oracle Certifications in P2POracle Certifications in R2RCBAPPMP

Industry Keywords

BankingInsuranceFinancial ServicesBusiness Transformation

Tech Stack

Tools & technologies

CloudERPOraclePMPServiceNow

About the role

Key responsibilities & impact

Provide expert-level support across Oracle Finance Cloud modules: GL, AP, AR, Fixed Assets, Expenses, Cash Management, Transaction Tax, Intercompany, and BPM Approvals.
Troubleshoot complex issues across the Procure-to-Pay (P2P) and Record to Report (R2R) lifecycle.
Analyse and resolve ServiceNow tickets, adhering to SLAs.
Support version upgrades and lead service reviews with vendor.
Promote awareness of audit and compliance principles in daily operations of the team.
Act as a primary point of contact for business users regarding Oracle Fusion-related queries and issues.
Communicate effectively with stakeholders to understand requirements, manage expectations, and provide timely updates on issue resolution.
Allocate and supervise work across team members, ensuring balanced workloads and timely resolution of support tickets.
Mentor and guide junior analysts, fostering a collaborative and high-performance team culture.

Requirements

What you’ll need

Expertise in Oracle Fusion: In-depth understanding of Oracle Fusion Procure-to-Pay (P2P) and Record-to-Report (R2R) processes.
ERP Experience: Minimum 12+ years of hands-on experience in Finance ERP application support, maintenance, or implementation.
Configuration Proficiency: Strong practical knowledge of Oracle Fusion configurations.
Team Leadership: Proven experience in managing teams, including task allocation and performance supervision.
Domain Exposure: Background in captive organizations within the banking, insurance, or financial services sectors.
Innovation & Technology: Exposure to AI enablement within Oracle Fusion modules.
Stakeholder Communication: Strong interpersonal and communication skills for effective collaboration with cross-functional stakeholders.
Bachelor’s Degree: In any discipline, preferably in Finance or IT.
Postgraduate Qualification: Master’s degree in Finance or equivalent certifications.
Professional Certifications: Oracle certifications in P2P or R2R modules. Additional credentials such as CBAP, PMP, or certifications in Business Transformation or Finance Functional domains are a plus.

Benefits

Comp & perks

Competitive salary
Full time employment
Leadership opportunities