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M&G plc

Manager, Collaboration M365, SME

M&G plc

Lead Microsoft 365 collaboration services as a subject matter expert at M&G India. Oversee technical teams and improve service delivery in Pune and Mumbai.

Posted 6/19/2026full-timePune • 🇮🇳 IndiaMid-LevelSeniorWebsite

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Hard Skills
Microsoft 365identity managementaccess managementincident responseplatform improvementssecurity controlscompliance controlsAgile methodologiesdocumentationrisk management
Soft Skills
subject matter expertteam managementleadershipcommunicationcontinuous improvementproblem-solvingcollaborationknowledge sharingsimplificationcoordination
Tools & Technologies
JiraConfluence

About the role

Key responsibilities & impact
  • Act as the subject matter expert for Microsoft 365 collaboration services
  • Support identity and access management processes
  • Resolve complex service issues and coordinate incident response
  • Deliver platform improvements and new features
  • Embed strong security and compliance controls
  • Produce clear documentation and share knowledge across teams
  • Champion continuous improvement and simplification of M365 environment
  • Manage a team of technical engineers and lead at all levels
  • Understand risk and controls around the platforms
  • Appreciate Agile ways of working using tools like Jira/Confluence

Requirements

What you’ll need
  • Act as the subject matter expert for Microsoft 365 collaboration services
  • Support identity and access management processes
  • Resolve complex service issues and coordinate incident response
  • Deliver platform improvements and new features
  • Embed strong security and compliance controls
  • Produce clear documentation and share knowledge across teams
  • Champion continuous improvement and simplification of M365 environment
  • Manage a team of technical engineers and lead at all levels
  • Understand risk and controls around the platforms
  • Appreciate Agile ways of working using tools like Jira/Confluence

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development