Technical Delivery Manager
M&G plc
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Lead the end-to-end delivery of technical projects, from initiation through planning, execution, transition and closure, ensuring outcomes are delivered in line with agreed scope, timelines and quality expectations.
- Define and maintain project plans, delivery milestones, resource requirements and dependencies, ensuring alignment with wider programmes and business priorities.
- Partner with business stakeholders to shape requirements, clarify objectives and define success measures, translating business needs into structured delivery plans.
- Coordinate multi-disciplinary delivery teams, including technology, operations, risk, change and third-party suppliers, ensuring clear roles, accountability and ways of working.
- Establish and operate appropriate project governance, including decision forums, reporting cycles and escalation routes.
- Proactively manage project risks, issues and dependencies, maintaining accurate logs and implementing effective mitigations to protect delivery outcomes.
- Manage scope and change control, assessing impacts and supporting informed decision-making by sponsors and stakeholders.
- Monitor delivery progress and financial performance, providing clear, accurate and timely updates to sponsors and governance forums.
- Ensure technical solutions align with architectural standards, security, risk and regulatory requirements, and are operationally ready for implementation.
- Support effective handover into business-as-usual, including readiness activities, documentation, knowledge transfer and stakeholder engagement.
- Capture lessons learned and contribute to continuous improvement of delivery standards, tools and practices across the organisation.
- Build trusted relationships with stakeholders through clear communication, professional challenge and a collaborative approach to problem-solving.
Requirements
- Strong understanding of technical delivery environments, including systems, platforms or digital solutions.
- Experience working within structured delivery and governance frameworks.
- Ability to interpret and communicate technical concepts in a clear and accessible way for non-technical stakeholders.
- Proven experience managing complex stakeholder relationships and navigating delivery trade-offs.
- Strong analytical, planning and organisational skills, with attention to detail and quality.
- Confident communicator with the ability to influence, challenge constructively and drive alignment.
- Experience of delivering projects in complex financial services environments would be beneficial.
- Project Management certification or equivalent experience.
Benefits
- Pension scheme of 18% (13% Employer Contributions and 5% Employee Contributions)
- Share Save and Share Incentive Plan
- Access to financial wellbeing and support services
- 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days
- Time Off When You Need It policy
- Comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave
- Health & Protection cover including Private Healthcare, Critical Illness cover, and Life Assurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementrisk managementchange controlstakeholder engagementdelivery planningfinancial performance monitoringtechnical solution alignmentrequirements gatheringgovernance frameworksanalytical skills
Soft Skills
communicationcollaborationproblem-solvinginfluencingattention to detailorganizational skillsrelationship managementconstructive challengeadaptabilitydecision-making
Certifications
Project Management certification