M-Files

Account Executive

M-Files

full-time

Posted on:

Location Type: Hybrid

Location: Tampere • 🇫🇮 Finland

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Job Level

Junior

Tech Stack

SFDC

About the role

  • Serve as primary point of contact for a portfolio of existing customers
  • Drive account expansions through upselling, cross-selling and renewals
  • Understand customer business goals, challenges, and product usage to deliver value
  • Assess complex technical document management/business process needs and develop comprehensive M-Files solutions
  • Conduct online demos and onsite meetings demonstrating the M-Files solution
  • Generate sales proposals and negotiate complex sales cycles to close
  • Partner with Customer Success, Professional Services, Renewals, Product and other teams to support customer outcomes
  • Maintain accurate forecasting and pipeline management using CRM tools (e.g. Salesforce)
  • Hold yourself accountable for yearly and quarterly sales targets
  • Stay informed on product updates and travel for customer meetings as needed

Requirements

  • Bachelor's or master's degree, or equivalent experience
  • 1-3+ years of experience in Account Management, Customer Success, or expansion-focused SaaS sales
  • Proactive growth mindset focused on achieving sales targets
  • Ability to conduct professional, persuasive remote/onsite meetings with software demonstrations
  • Proven verbal and written communication skills
  • Ability to listen, spot customer pain points and translate needs into proposals
  • Ability to overcome objections and challenges
  • Experience using a CRM system (e.g. Salesforce.com)
  • Fluent in Finnish and English (written and verbal)
  • Preferred: Experience in information management and/or document/content management
  • Preferred: Background in Energy, Manufacturing or Professional Services
  • Preferred: German, Norwegian, Swedish and/or Danish language skills
Benefits
  • Competitive compensation including base salary plus commission (50/50 split, monthly payout)
  • No cap on commission
  • Flexible work/life balance with ability to combine onsite and remote work
  • Experienced and helpful colleagues with a strong "can do" attitude
  • Professional development & learning
  • Opportunity to contribute to company success and growth

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementSaaS salessales proposalspipeline managementdocument managementbusiness process needsM-Files solutionssales targetssoftware demonstrationscustomer outcomes
Soft skills
proactive growth mindsetverbal communicationwritten communicationlistening skillspersuasive skillsproblem-solvingnegotiation skillscustomer relationship managementovercoming objectionscollaboration
Certifications
Bachelor's degreeMaster's degree
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