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Program Manager, Strategic Partnership
M-Files. **Key Responsibilities** . **Drive partnership execution across co-sell, co-marketing, and co-development** . - Translate partnership priorities into clear workstreams, owners, timelines, and deliverables—then drive
About the role
Key responsibilities & impact- **Key Responsibilities**
- **Drive partnership execution across co-sell, co-marketing, and co-development**
- - Translate partnership priorities into clear workstreams, owners, timelines, and deliverables—then drive them to completion.
- - Coordinate cross-functional execution (Sales, Marketing, Product, Engineering, RevOps / GTM Ops, Finance, Legal) to ensure commitments are delivered on time and at quality.
- - Proactively identify risks, bottlenecks, and decision gaps—and push them to resolution with the right stakeholders.
- - Own follow-through: ensure action items close, dependencies are managed, and work doesn’t stall in ambiguity.
- **Run the operating cadence that keeps work moving**
- - Lead the partnership operating rhythm: weekly execution syncs, workstream reviews, and readiness check-ins.
- - Ensure meetings are decision-oriented and outcome-driven (clear goals, pre-reads when needed, crisp notes, explicit owners, deadlines).
- - Prepare partnership leadership for internal and Microsoft-facing engagements (briefs, agendas, objectives, next steps).
- - Maintain alignment between what we say we’re doing and what is actually happening across teams.
- **Operationalize scalable processes (so execution gets easier over time)**
- - Build or improve practical workflows that enable Microsoft-related execution to scale (e.g., co-sell motions, field engagement requests, enablement publishing, marketplace/commercial steps, product collaboration routines).
- - Create lightweight standards and ways of working that reduce friction and increase repeatability—without adding bureaucracy.
- - Drive adoption by ensuring processes are easy to use, clearly owned, and embedded into how teams operate.
- **Ensure performance visibility as part of execution (not separate from it)**
- - Establish clear definitions of what good looks like for partnership execution (milestones, outcomes, KPI indicators).
- - Provide consistent operational visibility to partnership leadership: what shipped, what progressed, what’s blocked, what needs escalation.
- - Partner with RevOps / analytics stakeholders to ensure reporting is accurate and decision-useful; use dashboards as a tool to drive action, not as the end product.
- - Highlight trends and insights that improve execution quality and speed.
- **Microsoft-facing coordination **
- - Support Microsoft interactions by ensuring tight coordination, responsiveness, and disciplined follow-through on shared initiatives.
- - Help orchestrate joint work across Microsoft alliance sales, product marketing, product management, and engineering counterparts.
- - Represent M-Files with professionalism and reliability—making it easy for Microsoft teams to engage and execute with us.
- **Outcomes to be achieved (what success looks like)**
- - Partnership initiatives consistently move from idea → plan → execution → measurable outcomes.
- - Cross-functional teams are aligned, blockers are escalated early, and commitments are delivered reliably.
- - The partnership operates with a strong cadence: clear priorities, clear owners, clear next steps, and high follow-through.
- - Execution scales over time through practical operational improvements and repeatable processes.
- - Leadership has dependable visibility into progress and performance—because execution is disciplined and well-run.
Requirements
What you’ll need- **Required Qualifications **
- - 5–10 years of experience in program management, business operations, or strategic initiative execution in SaaS / enterprise software.
- - Demonstrated strength in cross-functional coordination: driving work across teams without direct authority.
- - Strong execution muscle: you proactively drive clarity, set structure, remove blockers, and close loops.
- - Excellent communication: concise, action-oriented, and comfortable with senior stakeholders.
- - High reliability and ownership: you pride yourself on consistent execution and follow-through.
- **Preferred **
- - Experience working with Microsoft (partner ecosystem, co-sell, marketplace, product collaboration) — helpful but not required.
- - Partnerships exposure (alliances, ecosystem, channels) — a plus but not required.
- - Comfort working with operational metrics and performance visibility as part of running programs (not as a standalone analytics role).
- **Participation in our Recruitment Process:**
- - Initial Screening w/People & Culture Team Member
- - Hiring Manager (SVP, Strategic Operations & Corporate Development)
- - Additional Internal Stakeholder(s)
- - Possible Final Interview w/CEO
- **Completed Recruitment Process Time Investment for Applicant: ~Approx. 4hrs*
Benefits
Comp & perks- **Why M-Files?**
- We are a global company with Finnish roots and with our own product that we are greatly proud of!
- By joining M-Files, you will get the opportunity to contribute to our success and growth, while developing your own expertise. Our team is fun, and our solutions are changing the market!** **Our guiding principles of "**Make It Happen**", "**Help Others**", and "**Love Customers**" are highlighted through our daily actions as a team. Transparent communication and outstanding team spirit were listed as our strengths in our M-Filer Experience survey.
- **What We Offer: **
- - As remote enabled company our employees enjoy the flexibility to establish their own life/work balance
- - 10 paid holidays annually
- - Unlimited PTO
- - Matching 401K Plan (25% of employee's contribution up to the IRS max)
- - Health insurance (PPO and HDHP/HSA plans offered)
- - Dental insurance
- - Vision insurance
- - Life insurance (1x employee salary)
- - Short-term disability (employer paid)
- - Long-term disability (employer paid)
- - Flexible Spending Plan (medical and dependent)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementbusiness operationsstrategic initiative executionSaaSenterprise softwareoperational metricsperformance visibilitycross-functional coordinationexecution structureblocker removal
Soft Skills
communicationreliabilityownershipproactive drivingclarityaction-orientedteam collaborationdecision-makingleadershipfollow-through