M-Files

Industry Solutions Consultant

M-Files

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

MS SQL ServerSQL

About the role

  • Engage customers to understand business challenges and translate them into clear, actionable M-Files solution designs.
  • Recommend industry-aligned best practices that improve document and knowledge management workflows.
  • Define customer requirements and ensure seamless integration of M-Files into their existing processes and systems.
  • Provide guidance on automation, compliance, and information governance practices.
  • Serve as project lead for small to mid-sized implementations, ensuring solutions are delivered effectively and on schedule.
  • Conduct customer training and enablement sessions to support adoption.
  • Support pre-sales teams with solution insight, demos, or industry perspectives as needed.
  • Work closely with Services, Sales, Product, and other internal teams to drive customer success.
  • Participate in improving internal delivery methodologies, templates, and best practices.
  • Provide insights into customer needs and market trends that inform product development.

Requirements

  • Strong consultative background with the ability to translate business processes into well-structured software solutions.
  • Experience in industries such as tax, accounting, audit, insurance brokerage, wealth management, management consulting, or manufacturing is beneficial.
  • Excellent at documenting requirements, designing workflows, and ensuring alignment across technical and business stakeholders.
  • Exceptional interpersonal skills, able to listen deeply, communicate clearly, and build trusted customer relationships.
  • Demonstrated curiosity and ability to quickly learn new technologies and solution methodologies.
  • Familiarity with Salesforce or other CRM platforms is highly valued.
  • Exposure to Windows-based environments (Windows Server, IIS, MS SQL Server, Active Directory).
  • Experience with databases or SQL is helpful, though not required for advanced development.
  • Understanding of how programming concepts (e.g., C#) may be used in solution extensions is a plus.
  • Ability to conceptualize integrations and data flows between systems.
Benefits
  • 10 paid holidays annually
  • Unlimited PTO
  • Matching 401K Plan (25% of employees' contribution up to the IRS max)
  • Health insurance (PPO and HDHP/HSA plans offered)
  • Dental insurance
  • Vision insurance
  • Life insurance (1x employee salary)
  • Short-term disability (employer paid)
  • Long-term disability (employer paid)
  • Flexible Spending Plan (medical and dependent)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
M-Files solution designdocument managementknowledge managementautomationcomplianceinformation governanceworkflow designprogramming conceptsSQLintegration conceptualization
Soft skills
consultative skillsinterpersonal skillscommunicationcustomer relationship buildingcuriositylearning agilityrequirement documentationstakeholder alignmentproject leadershipcustomer training