Médecins Sans Frontières (MSF)

Business Operations

• Support day-to-day forecasting and planning activities across the business
• Assist in preparing forecast models and planning scenarios
• Maintain planning assumptions and update forecasts as conditions change
• Track key planning KPIs including bookings, shipments, production, inventory, and delivery performance
• Assist in developing operating plans that balance inventory availability, facility capacity, and delivery timelines
• Work across product, finance, operations, and procurement teams to support planning efforts
• Assist with Sales & Operations Planning (S&OP) projects and planning reviews
• Communicate planning updates and insights to internal stakeholders
• Support strategic planning initiatives through data analysis and reporting
• Assist with day-to-day supply chain and procurement coordination
• Help support planning across multiple supply chains that support our franchise system
• Ensure files, orders, and databases remain accurate and up to date
• Help maintain operational processes and documentation
• Maintain and improve reporting tools that support planning and operational decision-making
• Identify opportunities to streamline workflows through automation and improved data processes
• Explore opportunities to incorporate AI and digital tools into forecasting and analysis
• Develop proficiency with internal planning and reporting systems
• Support operational initiatives and cross-departmental projects as needed

Business Operations Planner