Personal Insurance Administrator

M comme Mutuelle

Gestionnaire Assurance Santé managing health insurance contracts for clients. Ensuring compliance, handling inquiries, and optimizing processes within a dynamic team environment.

Posted 4/12/2026full-timeLille • 🇫🇷 FranceMid-LevelSenior💰 €25,000 - €27,000 per yearWebsite

About the role

Key responsibilities & impact

Update policyholders' information in our management system.
Manage contract lifecycle events: enrollments, cancellations, portability, etc.
Verify file quality to ensure records are complete, compliant and valid.
Support campaigns (renewals, extensions of entitlements, school certificates, etc.).
Handle claims efficiently and professionally.
Respond to phone calls, emails and postal mail, providing every client with an outstanding experience.
Manage banking operations: collection of contributions and preparation of direct debits.
Optimize file management and propose process improvements.

Requirements

What you’ll need

Initial experience in back-office operations.
Excellent ability to adapt to change and new projects.
Knowledge of health insurance is a plus.
Attention to detail and strong organizational skills to successfully complete your tasks.

Benefits

Comp & perks

Salary paid over 12 months or over 13.55 months, plus performance-based variable compensation.
15 days of RTT (time-off) to enjoy your free time and recharge.
Complementary health insurance fully funded by M comme Mutuelle for you and your family.
Meal vouchers worth €12.10, 60% covered by M comme Mutuelle.
Profit-sharing bonus so you can benefit from collective successes.
Great working atmosphere within a motivated team.
B Corp certified company with a positive social and environmental impact.
Career progression opportunities thanks to our human-scale organization and growth momentum.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

adaptabilityattention to detailorganizational skills