Senior Project Analyst
Ibis Public Sector
Strategic Accounts Project Manager
Lytx, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $117,250 - $147,750 per year
Job Level
Mid-LevelSenior
Tech Stack
ERPPMPSDLC
About the role
- Assume full ownership of projects, working closely with the Strategic Accounts Manager as well as representatives from Sales, Product, Engineering, Customer Support, and other teams.
- Serve as the go-to resource for capturing and triaging product and service-related requests from the SAMs.
- Collaborate with cross functional teams to establish project plans for product, process, and systems update projects.
- Successfully manage deliverables to milestone dates and escalate issues as needed
- Track, follow-up and secure timely resolution of project issues
- Build trust and rapport with both internal and external stakeholders to drive alignment and execution.
- Facilitate meetings and working sessions to ensure clarity, ownership, and progress.
- Drive cross-functional efforts to solve problems raised by clients engaged by our SAMs.
- Drive internal accountability by tracking progress, resolving blockers, and ensuring timely delivery of solutions.
- Maintain visibility into request status and communicate updates clearly and consistently.
- Shield the SAMs from operational distractions by owning the coordination and execution of internal follow-ups.
- Ensure that the SAMs have the support they need to maintain strong client relationships.
- Conduct current vs. future state mapping for key process changes
- Ensures adherence to quality standards and reviews project deliverables
- Manages the integration of vendor tasks and tracks and reviews vendor deliverables
- Recommends and takes action to direct the analysis and solutions of problems.
Requirements
- Minimum 6+ years of project management experience
- Bachelor’s degree or equivalent experience
- Project Management Professional (PMP) preferred
- Experience leading complex cross functional projects to a successful outcome
- Proven ability to think through business problems and develop action plans
- Strong organizational and time management skills, ability to multitask and handle urgent interruptions with poise and professionalism
- Superior listener and communicator – strong oral, written, and active listening skills a must
- Exercise both ‘self drive’ and teamwork to get results in diverse, fast paced environments
- Proficient in Smartsheets, MS Project or other project management tool and Microsoft Office applications including Word, Visio, Excel, and PowerPoint
- Familiarity of Agile SDLC
- Knowledge of CRM and ERP from a business user perspective; SalesForce and Netsuite a plus.
Benefits
- Incentive compensation plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementAgile SDLCcurrent vs. future state mappingvendor managementproblem analysisaction plan developmentmilestone trackingdeliverable managementcross functional project leadershipquality standards adherence
Soft skills
organizational skillstime managementmultitaskingcommunication skillsactive listeningself driveteamworkrelationship buildingproblem solvingprofessionalism
Certifications
Project Management Professional (PMP)
