Account Executive – Health and Human Services
Lyssn
full-time
Posted on:
Location Type: Remote
Location: Washington • United States
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Salary
💰 $190,000 - $220,000 per year
About the role
- Develop and execute a comprehensive sales strategy to achieve revenue goals within an assigned territory, to include prospecting, qualifying, and closing activities
- Maintain a robust sales pipeline, leveraging CRM tools to track opportunities, document sales activities, and generate accurate forecasts
- Engage with prospective customers in a consultative sales capacity to align our products, recommendations, and use cases with their unique challenges and requirements. Must be competent at pitching, negotiating, and closing
- Establish and nurture relationships with decision-makers, including agency directors, program managers, IT leaders, and procurement officials
- Collaborate with internal and external stakeholders to negotiate SOWs, proposals, and presentations
- Work closely with marketing, product, customer success, and sales to execute go-to-market strategies and ensure a seamless customer experience
- Stay informed about trends, challenges, and regulatory changes within the child welfare and government sectors to position Lyssn as a trusted advisor
- Utilize a suite of platforms to complete work remotely and conduct business in alignment with company processes and quality standards
Requirements
- 8-10 years of sales experience, with at least 4 years selling technology solutions to state and local government agencies. Experience selling SaaS or in the child welfare domain preferred
- Proven success in enterprise SaaS sales. Experience selling SaaS to child welfare or other HHS entities preferred
- Excellent communication, negotiation, and presentation skills, with the ability to effectively convey technical concepts to non-technical audiences. You must be comfortable presenting to stakeholders across the entire government organization hierarchy
- Ability to pick up new concepts, processes, and technologies quickly
- Proficiency with CRM software (e.g., HubSpot), Adobe, Microsoft 365, and Google Suite
- Ability to travel for client engagements, industry events, and internal off-site meetings
- Bachelor’s degree in business, public administration, social work, or a related field preferred
- Strong understanding of competitive and non-competitive purchasing and decision-maker roles within state and local governments
- Exemplary teamwork and collaborative spirit
- Understanding of large-scale EBP implementations and evaluations, including activities such as fidelity monitoring. Knowledge of implementation science, change management, or FFPSA legislation, a plus
Benefits
- Insurance
- Medical (Regence Blue Cross)
- Dental (Delta Dental)
- Vision (VSP Vision Care)
- Life/AD&D (Unum)
- Excepted Benefit Health Reimbursement Arrangement (EBHRA)
- Employee assistance program
- 401(k) retirement plan
- Paid Leave: vacation, sick, holiday, bereavement, parental, jury duty
- Corporate matching charitable giving program
- Internet and Home Office Stipend
- Professional development
- Additional benefits may be discussed during the hiring process
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales strategyprospectingqualifyingclosingenterprise SaaS salesconsultative salesnegotiationpresentation skillsimplementation sciencechange management
Soft Skills
communicationteamworkcollaborationability to convey technical conceptsadaptabilityrelationship buildingcustomer engagementnegotiating SOWsconsultative approachnurturing relationships