Implementation Specialist

• Support and lead end-to-end technical implementations for enterprise healthcare clients—from discovery and requirements gathering through deployment and go-live.
• Collaborate closely with product engineering, data engineering, and customer success teams to ensure client implementation needs are reflected in the technical solution.
• Contribute to the development of implementation best practices, including process improvements, automation, and documentation.
• Troubleshoot technical issues during integrations and work proactively to ensure smooth deployments.
• Participate in continuous improvement initiatives to enhance delivery efficiency and solution quality.
• Provide guidance and technical support to junior team members when needed.

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