Account Manager

Lyreco Group

Inside Sales Collaborative Account Manager at Lyreco supporting SMB Business Development Managers. Building customer relationships and providing exceptional service using various communication channels.

Posted 5/20/2026full-timeTelford • 🇬🇧 United KingdomMid-LevelSenior💰 £26,227 per yearWebsite

About the role

Key responsibilities & impact

Build strong peer relationships with Field Sales colleagues (BDM, SBDM, and/or BDE) to deliver a consistent and strategic customer experience.
Drive customer engagement through multiple communication channels including voice, email, and Microsoft Teams.
Deliver exceptional service and account development planning to ensure retention and targeted growth.
Be the remote account lead for customer queries, working collaboratively across departments to ensure timely resolutions.

Requirements

What you’ll need

Previous experience of telephone-based sales
Previous experience in account management & sales environment.
Reliable and determined in attitude, assesses own performance and strives to exceed.
Enthusiastic about sales and able to maintain high standards and a positive attitude throughout the day.
Target driven, self-motivated and hungry to exceed your KPI’s and to earn commission.

Benefits

Comp & perks

31 days holiday, rising to 38, after longer service (inclusive of bank holidays)
Pension & Life Assurance Scheme
2 fully paid community volunteering days each year
Referral Scheme
Opportunity for career break – after 3 years of service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

telephone-based salesaccount managementsales environment

Soft Skills

reliabledeterminedenthusiastichigh standardspositive attitudetarget drivenself-motivated