Clinical Administrator

Lyra Health

Clinical Administrator supporting the EAP Clinical Case Management team with data processing and administration duties. Role requires flexibility in a fast paced, agile environment.

Posted 6/4/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSenior💰 £20,000 - £25,000 per yearWebsite

About the role

Key responsibilities & impact

Support the clinical team with clinical administration of cases sending sourcing emails, adding session updates to the Lyra system, and escalating queries for action.
Assist clinical specialists with the coordination of ad-hoc interventions including learning & development activities, critical incidents and ensure the capturing of such events on Lyra systems.
Assist with the recruitment and management of the affiliate therapy network.
Assists with the processing of invoices relating to clinical interventions and ensure that invoices and services / sessions invoiced for are aligned to the clinical data in the Lyra systems
General Administration
Effective collaboration with Lyra Finance teams to ensure timely handling of invoices
Continued engagement with the various clinical teams and Lyra affiliates to ensure that cases are effectively managed
Work collaboratively with our global clinical teams.
Liaising with affiliate clinicians for appointments and case updates as required.
Contribute to the service and business development as required.
Flexibility in working hours and activities in line with business needs.
Play an active role in governance and quality assurance as required.

Requirements

What you’ll need

Previous experience in a similar administration role
Experience of working in high pressure, time limited environments.
Excellent communication skills
Experience of working with clinicians or within a multidisciplinary team
Knowledge of working within administrative boundaries and knowing when to escalate for senior or clinical support
Ability and experience of working autonomously from home in a remote based role.
Experience of working under pressure and in areas where clarity may be lacking.

Benefits

Comp & perks

28 days holidays plus bank holidays per year
Private medical insurance
Discretionary bonus scheme
Group life assurance - up to 10x annual salary
Critical health insurance - 2x Annual salary lump sum paid out, in accordance to illness.
Access to 24/7 Employee Assistance Programme
Accredited Living Wage Employer

ATS Keywords

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Soft Skills

communication skillscollaborationflexibilityautonomytime managementproblem-solvinggovernancequality assurance