The Legal Operations Specialist will play a key role in supporting the Legal team's efficiency and organization. This includes:
Contracting Workflow Management:
Manage the operational maintenance of contract-related workflows, including the repository, templates, and performance metrics.
Coordinate and meticulously manage the coordination, tracking, assignment, and execution (signatures) of contracts.
Archive and maintain contract metadata to ensure full compliance.
Operational and Project Support:
Provide direct support to various practice areas within the Legal team.
Assist in resolving both internal and external department requests.
Develop and generate essential department dashboards and reports on performance, productivity, and key metrics.
Provide comprehensive project management support for various initiatives.
Handle the distribution of departmental mail.
Process Improvement and Collaboration:
Identify opportunities to enhance and streamline existing legal processes.
Stay current with the latest legal operations industry trends and technology advancements.
Build and maintain strong, collaborative relationships with cross-functional business stakeholders at all levels of the company.
Provide support to users on legal tools and processes.

Requirements

Education and Experience: Bachelor's Degree required. 5+ years of relevant experience in a field like project management, sales, or business operations. Preference for experience in a law firm or in-house legal department (e.g., legal operations, contracts administration, paralegal), with a background in the healthcare sector being a plus.
Technical Proficiency: Demonstrated experience with legal management tools such as Contracts Lifecycle Management (CLM), supplier/procurement software, and CRM systems (specific experience with Ironclad, ServiceNow, Brightflag, Coupa, and Salesforce is preferred).
Adaptability and Initiative: Ability to quickly learn, design, and manage the ongoing maintenance of new software and technology. Must be comfortable enough with technology to effectively communicate and support users.
Organizational and Execution Skills: A detail-oriented, organized problem solver capable of taking initiative to drive strategic and tactical objectives. Must be able to manage competing priorities, seamlessly shift between tasks/projects, and ensure projects are completed.
Mindset and Collaboration: Possesses an entrepreneurial, ownership mentality to thrive in a fast-paced and dynamic environment. Must be a supportive team player who operates autonomously, brings a positive attitude, and demonstrates exceptional customer service, listening, and collaboration skills when navigating sensitive issues and engaging multiple partners.

Benefits

Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K retirement benefits
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

contract managementproject managementdata analysisprocess improvementperformance metricsdashboard developmentlegal operationscontracts administrationparalegal skillsorganizational skills

Soft Skills

adaptabilityinitiativeproblem solvingcollaborationcustomer servicecommunicationdetail-orientedteam playerpositive attitudeownership mentality