Senior Behavioral Care Manager – Pediatric Experience
Lyra Health
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $65,000 - $70,000 per year
Job Level
Senior
About the role
- Oversee the full lifecycle of care coordination for members in the Virtual Intensive Outpatient Program (VIOP)
- Screening and qualifying prospective members for program eligibility
- Conduct clinical outreach to families and onboarding new members
- Manage case coordination and facilitate communication across multidisciplinary teams
- Support members and caregivers throughout their VIOP journey
- Ensure timely scheduling of intake assessments once members are qualified for VIOP enrollment
- Orient members and their families to the VIOP program
- Serve as the primary point of contact for members and families
- Coordinate external case management needs with schools, Primary Care Providers, and community resources
- Assist with discharge planning and transition to lower levels of care or additional services
- Maintain accurate and timely documentation in the electronic health record (EHR)
- Act as a liaison between families and the VIOP treatment team
- Collaborate with internal teams to address barriers to care
- Conduct comprehensive biopsychosocial assessments for members entering the VIOP
- Develop individualized care plans in collaboration with the treatment team
- Support group facilitators during sessions
- Provide clinical session coverage as needed
Requirements
- Master’s degree in Social Work (MSW) and Associate Registration (or state equivalent)
- Experience working in intensive outpatient programs or high acuity behavioral health settings within a multidisciplinary team preferred
- Experience working with pediatric and adolescent populations, including families
- Computer and live video tools literacy (e.g., Zoom, Google Meets, DoxyMe, Skype, etc.)
- Skilled in case management, care coordination, and collaborative care delivery
- Organized and excited by a dynamic environment
- Passionate about helping kids and teens achieve goals
- Ability to work full-time, approximately 40 hours per week
- Candidates must successfully pass a drug screen and background check prior to employment for this role
- Full-time resident of the United States
- Additional language skills are beneficial to this role
Benefits
- Comprehensive healthcare coverage (including medical, dental, and vision, FSA/HSA, life, and disability insurance)
- Lyra’s benefits package includes gender-affirming care
- Access to coaching and therapy services for you and your dependents
- Competitive time off with pay policies, including vacation time, sick days, and company holidays
- Paid parental bonding leave for eligible birthing and non-birthing parents
- Access to 401k and retirement benefits
- Employee well-being program with additional perks like: fertility and family building, maternity program, employer discount marketplace, pet insurance, and financial planning tools
- A new laptop, dedicated business support from Operations, HR, and IT professionals, and a monthly technology stipend
- We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
case managementcare coordinationbiopsychosocial assessmentsindividualized care plansclinical outreachintake assessmentsdischarge planningdocumentation in electronic health record (EHR)collaborative care deliveryworking with pediatric and adolescent populations
Soft skills
organizeddynamic environment adaptabilitypassionate about helping kids and teenscommunicationcollaborationinterpersonal skillsleadershipproblem-solvingsupportivefacilitation
Certifications
Master’s degree in Social Work (MSW)Associate Registration