Lylu

Customer Care Assistant

Lylu

part-time

Posted on:

Location Type: Hybrid

Location: New Orleans • Louisiana • United States

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About the role

  • Handle customer inquiries related to orders.
  • Provide updates on shipping and delivery status.
  • Coordinate with warehouse and logistics teams.
  • Resolve order issues in a timely manner.
  • Document cases in internal systems.
  • Maintain clear and professional communication.

Requirements

  • Experience in customer service is preferred.
  • Strong written and verbal English skills.
  • Comfortable with CRM or ticketing tools.
  • Well-organized and detail-focused.
  • Able to work independently from home.
  • Must be currently based in Louisiana.
Benefits
  • Remote role within Louisiana.
  • Part-time or full-time options.
  • Flexible scheduling.
  • Structured onboarding and support.
  • Collaborative and friendly team.
  • Long-term role with stability.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer servicestrong written communicationstrong verbal communicationwell-organizeddetail-focusedindependent work