Lylu

Customer Support Representative

Lylu

part-time

Posted on:

Location Type: Hybrid

Location: Houston • Texas • United States

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About the role

  • Respond to customer inquiries about orders and deliveries.
  • Coordinate with distribution and warehouse teams.
  • Track shipments and resolve delivery issues.
  • Update order status in internal systems.
  • Ensure clear and timely customer communication.

Requirements

  • Previous customer support experience preferred.
  • Strong written communication skills.
  • Comfortable working with CRM or support tools.
  • Organized and detail-oriented mindset.
  • Must be currently based in Texas.
Benefits
  • Remote work within Texas.
  • Part-time or full-time flexibility.
  • Structured onboarding and training.
  • Supportive and collaborative team.
  • Long-term growth opportunities.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer support experiencestrong written communication skillsorganized mindsetdetail-oriented mindset