
Commercial Operations Specialist, Data & Automations
LWSA
full-time
Posted on:
Location Type: Remote
Location: Brazil
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About the role
- Architect and maintain integrations between the CRM and automation tools, ensuring correct data flow from lead to billing.
- Build automations and internal tools (Make, n8n, Zapier or similar) to solve real bottlenecks that off-the-shelf tools cannot address.
- Own efficiency metrics: LTV, CAC, churn, conversion, and velocity — executive-level numbers rely on you.
- Prioritize the operation's technical backlog, translating business problems into automation, data, or process solutions.
- Eliminate repetitive manual work across Sales, Marketing, and Customer Success.
Requirements
- Experience working in growth-stage B2B SaaS operations or environments with significant data and process complexity.
- Strong experience as a CRM administrator (e.g., HubSpot), going beyond basic fields and pipelines.
- Solid technical foundation: programming logic, APIs, webhooks, and JSON handling.
- Intermediate to advanced SQL and hands-on experience with BI tools (Looker, Tableau, or Power BI).
- Ability to demonstrate tangible deliverables: automations, process changes, or systems that drove revenue growth or cost reduction.
- Pragmatic: prefers a simple working solution today over a perfect one three months from now.
- Communicates effectively with different audiences: can explain a technical problem to leadership and a business rule to technical team members.
- Irritated by inefficiency: if something is done manually multiple times, you proactively try to automate it without being asked.
- Experience with AI applied to sales and operations (data enrichment, LLMs via API, scoring, etc.).
- Knowledge of Python to go beyond what no-code tools allow.
Benefits
- Health insurance;
- Dental insurance;
- Meal or food allowance (meal or food voucher);
- Childcare assistance;
- Profit-sharing program (PPR);
- Day off during your birthday month;
- Life insurance;
- Wellhub (employee wellness platform);
- Férias&Co (travel benefits);
- Zenklub (psychotherapy/nutritional counseling);
- Parental leave: 6 months maternity and 20 days paternity;
- Flexible hours;
- Education assistance and language-learning support;
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRM administrationSQLAPIswebhooksJSON handlingPythonautomationdata enrichmentBI toolsprogramming logic
Soft Skills
effective communicationpragmatic problem solvingproactive automationability to translate business problemsdemonstrating deliverablesirritation by inefficiency