Client Relations Director

LVH Global - Super Home Charters

Client Relations Director at LVH managing client relationships and prospects in luxury home chartering. Driving sales and ensuring exceptional service delivery to high-net-worth clients.

Posted 5/29/2026full-timeRemote • 🇷🇸 SerbiaLead💰 €3,000 - €3,400 per monthWebsite

About the role

Key responsibilities & impact

Prospect and develop new client leads in collaboration with the Marketing team
Qualify prospective clients to ensure a good fit and long-term partnership potential
Work with the Owner Partner Team to tailor proposals across company offerings
Lead the closing process and coordinate with the Finance team to ensure payment completion
Oversee the Experience Team to ensure client expectations are consistently exceeded across planning, homes, and staffing services
Build and maintain strong client relationships to drive repeat business and long-term loyalty
Ensure achievement of key performance indicators (KPIs), including booking quotas, prospecting activity metrics, and CSAT scores

Requirements

What you’ll need

4 or more years of experience in client relationship management or sales in travel, real estate, or another high-value product targeted to high-net-worth individuals
Proven track record of success in sales and increase in revenue
Exceptional verbal and written English communication skills
Strong experience with CRM, presentation, and other online productivity tools
Multi-tasking capabilities and working effectively under deadlines
Experience and love for international travel are highly desirable

Benefits

Comp & perks

Competitive gross monthly salary ranging from €3,000 to €3,400
Performance-based bonus structure
Minimum of 20 days of paid time off annually
Paid public holidays in accordance with the Serbian holiday calendar
Paid sick leave in accordance with applicable Serbian labor law
Work equipment stipend
Private health insurance
Flexible work schedule, subject to business needs and management approval

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

client relationship managementsalesrevenue increaseKPI achievementprospectingbooking quotasCSAT scores

Soft Skills

communication skillsmulti-taskingdeadline managementclient relationship building