Director of Launch Operations

Luxury Presence

Director of Launch Operations scaling activation operations and Launchpad. Building AI-native workflows for Luxury Presence’s real estate growth platform.

Posted 9/2/2026full-timeRemote • Texas • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational leadership within SaaS environments, focusing on onboarding, activation, and process design. Proficient in leveraging AI capabilities and Salesforce to enhance performance metrics and streamline workflows.

Highest-signal resume keywords

Operational LeadershipSalesforce ProficiencyAI Workflow IntegrationProcess DesignTeam Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operations ManagementWorkflow OptimizationPerformance MeasurementData AnalysisCapacity Thinking

Soft Skills

Change ManagementStakeholder EngagementExecution OrientationProblem SolvingCommunication

Tools & Technologies

SalesforceAI ToolsGTM Operations Tools

Industry Keywords

SaaSHigh-Growth CompaniesOnboardingProfessional ServicesImplementation

About the role

Key responsibilities & impact

Own the operating model behind onboarding, launch, and activation across the full product set
Set and drive a higher bar for speed, consistency, and quality of client activation
Design operations for 3x the current volume
Own Launchpad as a product, including vision, roadmap, prioritization, and shipping
Direct dedicated engineering and Salesforce development resources
Make Launchpad the system of record for activation with clean data flowing through Salesforce
Own broader tooling for the Onboarding and PFT teams with other GTM Operations squads
Identify and replace activation work that should not require a human
Build AI capabilities into Launchpad and surrounding workflows
Own activation performance measurement, metrics, and business reporting
Lead a small team of senior operators
Run a fast operating cadence with a visible, prioritized backlog
Design scalable processes
Report to the VP of GTM Strategy and Operations and align closely with the Head of Onboarding and PFT
Shape roadmaps with engineers and communicate priorities to the executive team

Requirements

What you’ll need

5+ years in operations roles at a SaaS or technology company, including experience leading a team
Direct experience running the operational layer behind an implementation, onboarding, professional services, or delivery organization
Demonstrable results consistently raising the bar on performance through operational improvement, not incremental tuning
A track record of building support for change across senior stakeholders who see the problem differently
Experience at high-growth companies, ideally between $100M and $500M in ARR
Hands-on with AI in daily work, with real examples of workflows built or rebuilt around it
Strong command of Salesforce and the systems that support a delivery organization
Comfortable working directly with engineers on what gets built and why
Ability to get to own answers in the data and reconcile numbers
Fluent in process design, workflow optimization, and capacity thinking
Deeply execution-oriented, with a strong sense of ownership
Comfortable operating in complexity and ambiguity

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Luxury Presence Website LinkedIn All Job Openings 201 - 500 employees 🏠 Real Estate 📣 Marketing Real Estate
Marketing Luxury Presence is a company that specializes in providing real estate professionals with top-tier digital solutions. They offer award-winning real estate website designs and expert marketing solutions aimed at helping agents, teams, and brokerages grow their business and build their brand. Their platform includes tools for IDX home search, property websites, digital CMA, SEO services, content marketing, advertising, and social media management. Trusted by over 20 of the top 100 Wall Street Journal agents, Luxury Presence empowers real estate professionals to attract more business through beautiful and functional digital experiences. Director of Launch Operations Job not on LinkedIn 🔥 29 minutes ago 🤠 Texas – Remote ⏰ Full Time 🔴 Lead ⚙️ Operations 🦅 H1B Visa Sponsor 👻 Ghost score 12% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Own the operating model behind onboarding, launch, and activation across the full product set
Set and drive a higher bar for speed, consistency, and quality of client activation
Design operations for 3x the current volume
Own Launchpad as a product, including vision, roadmap, prioritization, and shipping
Direct dedicated engineering and Salesforce development resources
Make Launchpad the system of record for activation with clean data flowing through Salesforce
Own broader tooling for the Onboarding and PFT teams with other GTM Operations squads
Identify and replace activation work that should not require a human
Build AI capabilities into Launchpad and surrounding workflows
Own activation performance measurement, metrics, and business reporting
Lead a small team of senior operators
Run a fast operating cadence with a visible, prioritized backlog
Design scalable processes
Report to the VP of GTM Strategy and Operations and align closely with the Head of Onboarding and PFT
Shape roadmaps with engineers and communicate priorities to the executive team 🎯 Requirements
5+ years in operations roles at a SaaS or technology company, including experience leading a team
Direct experience running the operational layer behind an implementation, onboarding, professional services, or delivery organization
Demonstrable results consistently raising the bar on performance through operational improvement, not incremental tuning
A track record of building support for change across senior stakeholders who see the problem differently
Experience at high-growth companies, ideally between $100M and $500M in ARR
Hands-on with AI in daily work, with real examples of workflows built or rebuilt around it
Strong command of Salesforce and the systems that support a delivery organization
Comfortable working directly with engineers on what gets built and why
Ability to get to own answers in the data and reconcile numbers
Fluent in process design, workflow optimization, and capacity thinking
Deeply execution-oriented, with a strong sense of ownership
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