Luxury Presence

Community Manager

Luxury Presence

contract

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Lead and execute a high-impact community experience during the beta and pre-launch phase, ensuring strong engagement, clear value delivery, and rapid iteration.
  • Facilitate core programming, including content, events, and discussions, that drives meaningful connections and surfaces actionable insights.
  • Continuously test, refine, and optimize formats based on member behavior and feedback, with the goal of validating what will scale for launch.
  • Guide members through a seamless and high-touch beta experience.
  • Set clear expectations, onboard participants effectively, and ensure consistent communication throughout the beta lifecycle.
  • Identify friction points, engagement gaps, and opportunities to elevate the experience, proactively implementing improvements.
  • Own and operationalize tight feedback loops between the community and internal teams.
  • Synthesize qualitative and quantitative insights from members to inform product, positioning, and go-to-market decisions.
  • Partner closely with product, marketing, and customer success to ensure feedback is actionable, prioritized, and visibly incorporated.
  • Identify and activate early high-value members as potential ambassadors during beta.
  • Build on and document the initial systems, workflows, and playbooks needed to scale the community post-launch.
  • Define baseline success metrics (engagement, participation, feedback quality) and track performance throughout beta.

Requirements

  • 2–5 years in a community building role, ideally within real estate or working with entrepreneurs (e.g. creators, freelancers, founders, etc.)
  • Demonstrated success in launching, growing, and managing online communities
  • Proven ability to lead programs and initiatives with minimal oversight
  • Cross-functional collaboration experience across marketing, product, and support
Benefits
  • Equal Opportunity Employer
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
community buildingprogram managementdata analysiscontent creationevent planningfeedback synthesisperformance trackingonboardingiterationoptimization
Soft Skills
leadershipcommunicationcollaborationproblem-solvingadaptabilityengagementinsight generationrelationship buildingstrategic thinkingproactivity