Customer Service Assistant

LUXASIA

Customer Service Assistant supporting the order management process for LUXASIA, handling stock allocation, inventory management, and coordinating deliveries.

Posted 7/15/2026full-timeTaguig • 🇵🇭 PhilippinesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in order management processes, inventory analysis, and customer service coordination. Proficient in data reporting and compliance validation within supply chain operations.

Highest-signal resume keywords

Order ManagementSupply Chain ManagementAnalytical SkillsCustomer ServiceMicrosoft Excel

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order FulfillmentStock DeploymentRoot Cause AnalysisInventory ManagementData EntryReporting

Soft Skills

Problem-SolvingJudgmentDecision-MakingCoordinationCommunication

Tools & Technologies

Microsoft Office

Industry Keywords

LogisticsCustomer-FocusedFast-Paced EnvironmentAdministrative TasksInternal Audit

About the role

Key responsibilities & impact

Execute the end-to-end order management process in accordance with established procedures for all assigned brands.
Develop and implement new order management processes to support newly acquired brands, as required.
Perform stock deployment to consignment stores based on approved stockholding analysis and inventory requirements.
Coordinate with Sales and Warehouse teams to ensure timely, complete, and accurate order fulfillment.
Monitor out-of-stock (OOS) items, perform root cause analysis (RCA), and provide timely reports and recommendations to improve product availability and support replenishment planning.
Timely and accurate preparation of outright service level report.
Process marketing material requests and sales support requirements, ensuring complete documentation and providing served and unserved reports.
Process outright customer orders and coordinate delivery schedules with the Warehouse to minimize purchase order cancellations.
In-charge with other administrative tasks such as encoding of allocation to create an Outbound for the JV’s stocks allocation, sales events and store transfer.
Facilitate the quarterly pullout of non-moving stocks from consignment stores by providing inventory reports and coordinating with the Sales team.
Support internal audit activities by reviewing and validating compliance with key warehouse processes.
Perform other duties and responsibilities as assigned by management

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field.
At least 2 year of experience in Customer Service, Order Management, Supply Chain, or a related function.
Strong analytical skills with high attention to detail.
Good problem-solving, judgment, and decision-making abilities.
Customer-focused with excellent coordination and communication skills.
Proficient in Microsoft Office applications, particularly Excel, with strong data entry and reporting skills.
Able to work effectively in a fast-paced environment and manage multiple priorities.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account LUXASIA Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1986 💄 Beauty 🛍️ eCommerce 🛒 Retail Beauty
eCommerce
Retail LUXASIA is a leading company focusing on beauty and luxury lifestyle products. They specialize in skincare, makeup, fragrances, hair, home, and accessory products. With over 120 trusted brands and a robust presence in Asia Pacific, LUXASIA utilizes an omni-retail concept and full-service eCommerce solutions. The company employs over 2,700 people and is driven by a mission to breathe beauty and live luxury, enabling businesses to effectively enter and grow in the market. Customer Service Assistant 🔥 7 minutes ago 🏢🏡 Taguig – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Execute the end-to-end order management process in accordance with established procedures for all assigned brands.
Develop and implement new order management processes to support newly acquired brands, as required.
Perform stock deployment to consignment stores based on approved stockholding analysis and inventory requirements.
Coordinate with Sales and Warehouse teams to ensure timely, complete, and accurate order fulfillment.
Monitor out-of-stock (OOS) items, perform root cause analysis (RCA), and provide timely reports and recommendations to improve product availability and support replenishment planning.
Timely and accurate preparation of outright service level report.
Process marketing material requests and sales support requirements, ensuring complete documentation and providing served and unserved reports.
Process outright customer orders and coordinate delivery schedules with the Warehouse to minimize purchase order cancellations.
In-charge with other administrative tasks such as encoding of allocation to create an Outbound for the JV’s stocks allocation, sales events and store transfer.
Facilitate the quarterly pullout of non-moving stocks from consignment stores by providing inventory reports and coordinating with the Sales team.
Support internal audit activities by reviewing and validating compliance with key warehouse processes.
Perform other duties and responsibilities as assigned by management 🎯 Requirements
Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field.
At least 2 year of experience in Customer Service, Order Management, Supply Chain, or a related function.
Strong analytical skills with high attention to detail.
Good problem-solving, judgment, and decision-making abilities.
Customer-focused with excellent coordination and communication skills.
Proficient in Microsoft Office applications, particularly Excel, with strong data entry and reporting skills.
Able to work effectively in a fast-paced environment and manage multiple priorities. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Experience Specialist 🕒 6 days ago Marcura 501 - 1000 🚗 Transport 💸 Finance Website LinkedIn All Job Openings Customer Experience Specialist serving global clientele at ShipServ. Guiding customers through the product ecosystem and resolving inquiries with precision and empathy. 🏢🏡 Taguig – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs