About the role
- Greet customers warmly and create a welcoming store environment
- Engage with customers to understand needs, provide personalised recommendations, and offer product demonstrations
- Deliver exceptional customer service and provide tailored samples
- Assist in hosting in-store events and external events to create memorable experiences
- Maintain a clean, tidy, and visually appealing shop floor and adapt displays to seasonal trends
- Support store sales targets by promoting products creatively and working as part of a team
- Manage stock levels efficiently and ensure shelves are well-stocked
- Actively control store costs such as product waste to meet shop budget
- Participate in ongoing training and development to enhance product knowledge and customer service skills
- Collaborate with the team to foster an inclusive, respectful working environment
- Fixed term seasonal role from late September/October to 1 February 2026
Requirements
- Strong availability across weekdays, weekends and late night trading
- Passion for delivering exceptional customer service
- Ability to provide personalised recommendations and product demonstrations
- Ability to manage stock levels and maintain shop floor presentation
- Willingness to participate in ongoing training and development
- Ability to support in-store and external events
- Teamwork and positive communication skills
- 50% discount on Lush products
- Profit-based bonus
- Paid day off for your birthday
- Employee assistance programme
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicepersonalised recommendationsproduct demonstrationsteamworkpositive communicationevent hostingstock managementadaptabilitytraining and developmentinclusive environment