Senior Analyst, CRM

Lunar Solar Group

Senior Analyst in CRM, executing email and SMS programs across client accounts. Collaborating with teams to ensure campaign quality and performance metrics monitoring.

Posted 7/8/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $65,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Write and traffic email and SMS briefs, coordinating with internal teams and clients to keep copy, creative, and feedback moving on schedule.
Build, QA, and deploy campaigns and flows within Klaviyo and other ESPs, implementing dynamic content and personalization as outlined in the brief.
Troubleshoot rendering, linking, and compatibility issues to ensure flawless delivery across devices and platforms.
Pull and analyze CRM performance data on a weekly, monthly, and quarterly cadence, tracking KPIs like deliverability, open rate, click rate, conversion rate, and unsubscribe trends.
Monitor flows and campaigns to confirm triggers, segments, and integrations are functioning correctly, flagging anomalies with supporting data.
Own task management within the PM system, keeping dates and content current and flagging any items that fall behind schedule.
Maintain organized client files and shared resources in the Lunar G-Drive.
Build strong working relationships with client stakeholders and become a go-to resource on CRM best practices and platform capabilities.

Requirements

What you’ll need

2+ years of CRM/lifecycle marketing experience or a related field.
Familiarity with Klaviyo or a comparable ESP preferred.
Agency experience is a plus.
A track record of achievement and strong attention to detail.
Excellent written and verbal communication skills.
Resourcefulness and creative problem-solving abilities.
Ability to prioritize tasks and manage multiple accounts to meet deadlines.
Experience working in collaborative, cross-functional teams.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Lunar Solar Group Website LinkedIn All Job Openings 51 - 200 employees Founded 2017 🤝 B2B 🛍️ eCommerce 🤖 Artificial Intelligence B2B
eCommerce
Artificial Intelligence Lunar Solar Group is a global growth consultancy and full-service digital agency that helps DTC and retail brands scale by combining marketing expertise with proprietary commerce and AI-driven technology. The company operates multiple service divisions (acquisition, retention, and website/studio) through brands like MuteSix, Enkore, No Sleep Studio, and Sharma Brands, offering full-funnel acquisition, lifecycle and loyalty programs, performance creative, and ecommerce site optimization. Lunar also builds and markets proprietary martech and AI solutions (Mission Control, CairnAI, DTR Labs, Stay AI) that connect digital marketing to in-store conversion and improve attribution, personalization, and subscription management for clients. Senior Analyst, CRM Job not on LinkedIn 🔥 15 minutes ago 🇺🇸 United States – Remote 💵 $65k - $75k / year ⏰ Full Time 🟠 Senior 🏆 Customer Success Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Write and traffic email and SMS briefs, coordinating with internal teams and clients to keep copy, creative, and feedback moving on schedule.
Build, QA, and deploy campaigns and flows within Klaviyo and other ESPs, implementing dynamic content and personalization as outlined in the brief.
Troubleshoot rendering, linking, and compatibility issues to ensure flawless delivery across devices and platforms.
Pull and analyze CRM performance data on a weekly, monthly, and quarterly cadence, tracking KPIs like deliverability, open rate, click rate, conversion rate, and unsubscribe trends.
Monitor flows and campaigns to confirm triggers, segments, and integrations are functioning correctly, flagging anomalies with supporting data.
Own task management within the PM system, keeping dates and content current and flagging any items that fall behind schedule.
Maintain organized client files and shared resources in the Lunar G-Drive.
Build strong working relationships with client stakeholders and become a go-to resource on CRM best practices and platform capabilities. 🎯 Requirements
2+ years of CRM/lifecycle marketing experience or a related field.
Familiarity with Klaviyo or a comparable ESP preferred.
Agency experience is a plus.
A track record of achievement and strong attention to detail.
Excellent written and verbal communication skills.
Resourcefulness and creative problem-solving abilities.
Ability to prioritize tasks and manage multiple accounts to meet deadlines.
Experience working in collaborative, cross-functional teams. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Technical Success Manager 🔥 42 minutes ago Zscaler 5001 - 10000 🔒 Cybersecurity ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings Technical Success Manager at Zscaler assisting customers to adopt and gain value from AI-forward solutions. Collaborating across teams for improved customer outcomes and technical adoption. 🇺🇸 United States – Remote 💵 $122.5k - $175k / year 💰 Secondary Market on 2017-11 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🦅 H1B Visa Sponsor Senior Customer Success Manager 🔥 1 hour ago Jumio Corporation 201 - 500 🤖 Artificial Intelligence 📋 Compliance 🔐 Security Website LinkedIn All Job Openings Senior Customer Success Manager managing enterprise accounts across North America. Driving customer health, retention, and adoption for Jumio’s identity verification solutions with measurable outcomes. 🇺🇸 United States – Remote 💵 $147k - $160.9k / year ⏰ Full Time 🟠 Senior 🏆 Customer Success 🦅 H1B Visa Sponsor Customer Success Manager 🔥 1 hour ago HHAeXchange 501 - 1000 ⚕️ Healthcare Insurance ☁️ SaaS 📋 Compliance Website LinkedIn All Job Openings Customer Success Manager at HHAeXchange building relationships to enhance client satisfaction in home and community-based care. Leading solutions delivery and fostering client engagement. 🇺🇸 United States – Remote 💰 Private Equity Round on 2021-09 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🦅 H1B Visa Sponsor Customer Success Manager 🔥 4 hours ago n8n 11 - 50 ☁️ SaaS 🤖 Artificial Intelligence 🏢 Enterprise Website LinkedIn All Job Openings Customer Success Manager for n8n helping enterprise accounts with onboarding, adoption, and renewal processes. Collaborating with stakeholders to drive measurable outcomes across the customer lifecycle. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Recomendação Automática 🔥 5 hours ago Société marocaine 1 - 10 ☁️ SaaS 🤖 Artificial Intelligence 🏢 Enterprise Website LinkedIn All Job Openings Senior Software Developer at Niduu, an EdTech company, tasked with developing APIs and mentoring team members. Work involves enhancing architectural solutions and improving application performance. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🗣️🇧🇷🇵🇹 Portuguese Required View More Customer Success Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Email Campaign ManagementSMS Campaign ManagementDynamic Content ImplementationPerformance Data AnalysisTroubleshooting Rendering Issues

Soft Skills

Attention to DetailCreative Problem-SolvingExcellent Communication SkillsResourcefulnessTask Prioritization