Therapist Credentialing Associate – Physical Therapy

Luna Physical Therapy

Therapist Credentialing Associate II managing provider credentialing for Luna’s physical therapy platform. Maintaining compliant files, resolving enrollment issues, and supporting therapist onboarding remotely.

Posted 8/4/2026full-timeRemote • Alabama, Florida, Idaho, Kentucky, Mississippi, Missouri, Montana, New Jersey, Ohio, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin • 🇺🇸 United StatesJuniorMid-Level💰 $19 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the credentialing process, ensuring compliance with regulatory requirements, and effectively communicating with therapists and internal teams. Proficient in using credentialing systems and tools to maintain accurate records and support timely onboarding.

Highest-signal resume keywords

Healthcare CredentialingProvider EnrollmentCredentialing SystemsAttention to DetailProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Credentialing Process ManagementPrimary Source VerificationRegulatory ComplianceRecord MaintenanceDocument Review

Soft Skills

Excellent Communication SkillsAdaptabilityTeam CollaborationTime Management

Tools & Technologies

HubSpotCAQHCMSCRM Platforms

Industry Keywords

HealthcareCredentialingOperational RoleQuality ReviewsAudits

About the role

Key responsibilities & impact

Manage the end-to-end credentialing process for assigned therapists
Review credentialing documents and complete primary source verifications
Ensure credentialing files meet internal, payer, partner, and regulatory requirements
Maintain accurate records in HubSpot, CAQH, CMS, and other credentialing systems
Communicate with therapists regarding missing documentation, discrepancies, and application status
Identify and resolve credentialing issues, escalating when appropriate
Partner with Enrollment, QA, Therapist Success, and other teams to support timely onboarding
Participate in department and cross-functional projects
Adapt to changing workflows, policies, tools, and regulatory requirements
Contribute to quality reviews, audits, and process improvements
Provide informal guidance and knowledge sharing to Credentialing Associate I team members

Requirements

What you’ll need

1–3 years of experience in healthcare credentialing, provider enrollment, or a closely related operational role
Experience using credentialing systems and tools, including CRM platforms, CAQH, and CMS-related processes
Strong attention to detail and commitment to producing accurate, compliant work
Excellent written and verbal communication skills
Ability to explain credentialing requirements clearly to therapists and internal partners
Proven ability to manage multiple credentialing files while meeting deadlines
Strong problem-solving skills with the ability to identify issues, determine root causes, and implement solutions
Comfortable working in a fast-paced environment with changing priorities
Must live in one of the listed eligible U.S. states: Arkansas, Kentucky, Mississippi, South Carolina, Virginia, West Virginia, Alabama, Florida, Georgia, Idaho, Michigan, Missouri, Indiana, New Jersey, Ohio, Texas (except Houston), Tennessee, or Wisconsin

Benefits

Comp & perks

Opportunity to grow with a start-up that is revolutionizing the delivery of physical therapy
Supportive leadership with lots of opportunity for those who wish to grow alongside of Luna
Full time remote position
Paid Time Off with holiday
401k
Medical, dental & vision on the first of the month following start date
Company-paid life insurance, and much more!