Therapist Credentialing Associate II

Luna Physical Therapy

Therapist Credentialing Associate II at Luna managing standard credentialing workflows for therapists. Ensuring compliance, accuracy, and collaboration with cross-functional teams for the onboarding process.

Posted 5/7/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $21 per hourWebsite

About the role

Key responsibilities & impact

Independently manage end-to-end credentialing tasks for assigned therapists, including document review, primary source verification, and application readiness.
Ensure credentialing files meet internal policy standards and external payer, partner, and regulatory requirements.
Maintain accurate and timely updates in HubSpot and related credentialing systems, including CAQH and CMS related workflows.
Communicate directly with therapists to request missing information, clarify discrepancies, and provide status updates in a professional and supportive manner.
Identify inconsistencies, errors, or gaps in credentialing documentation and proactively resolve or escalate them.
Collaborate with Enrollment, QA, Therapist Success, and other cross-functional partners to support timely onboarding and issue resolution.
Participate in cross-functional or department-level projects by providing input, updates, and incorporating feedback throughout the project lifecycle.
Adapt to changes in tools, workflows, policies, and regulatory requirements while maintaining productivity and accuracy.
Contribute to audits, quality reviews, and process improvements by applying feedback and adjusting workflows as needed.
Support onboarding or knowledge sharing for Credentialing Associate I team members through informal guidance and collaboration.

Requirements

What you’ll need

1 to 3 years of experience in healthcare credentialing, provider enrollment, or a closely related operational role.
Demonstrated proficiency with credentialing systems and tools, including CRM platforms, CAQH, and CMS related processes.
Strong attention to detail with a consistent record of producing accurate, compliant work.
Effective written and verbal communication skills, including the ability to explain complex requirements clearly to therapists and internal partners.
Proven ability to manage multiple credentialing files simultaneously while meeting deadlines.
Ability to identify problems, assess root causes, and propose or execute solutions within defined processes.
Comfort working in a fast-paced, evolving environment with changing priorities.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Luna Physical Therapy Website LinkedIn All Job Openings 1001 - 5000 employees Founded 2018 ⚕️ Healthcare Insurance 🧘 Wellness 💰 Series B on 2023-06 Healthcare Insurance
Wellness Luna Physical Therapy is a pioneering provider of in-home physical therapy services across the United States. With over 3,000 licensed outpatient therapists, Luna offers personalized, expert care directly at patients' homes. The company eliminates the need for clinic visits, making physical therapy more convenient and accessible. Luna's therapists are highly experienced, with many specializing in areas like sports rehab, spinal care, and geriatric therapy. The service is integrated with a user-friendly app for scheduling and exercise management, and it is insurance-friendly, accepting all major insurance plans and Medicare. Luna's commitment to quality care makes it a trusted choice for physical therapy at home. Therapist Credentialing Associate II 🔥 30 minutes ago 🇺🇸 United States – Remote 💵 $20 - $21 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 😶‍🌫️ Therapist Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Independently manage end-to-end credentialing tasks for assigned therapists, including document review, primary source verification, and application readiness.
Ensure credentialing files meet internal policy standards and external payer, partner, and regulatory requirements.
Maintain accurate and timely updates in HubSpot and related credentialing systems, including CAQH and CMS related workflows.
Communicate directly with therapists to request missing information, clarify discrepancies, and provide status updates in a professional and supportive manner.
Identify inconsistencies, errors, or gaps in credentialing documentation and proactively resolve or escalate them.
Collaborate with Enrollment, QA, Therapist Success, and other cross-functional partners to support timely onboarding and issue resolution.
Participate in cross-functional or department-level projects by providing input, updates, and incorporating feedback throughout the project lifecycle.
Adapt to changes in tools, workflows, policies, and regulatory requirements while maintaining productivity and accuracy.
Contribute to audits, quality reviews, and process improvements by applying feedback and adjusting workflows as needed.
Support onboarding or knowledge sharing for Credentialing Associate I team members through informal guidance and collaboration. 🎯 Requirements
1 to 3 years of experience in healthcare credentialing, provider enrollment, or a closely related operational role.
Demonstrated proficiency with credentialing systems and tools, including CRM platforms, CAQH, and CMS related processes.
Strong attention to detail with a consistent record of producing accurate, compliant work.
Effective written and verbal communication skills, including the ability to explain complex requirements clearly to therapists and internal partners.
Proven ability to manage multiple credentialing files simultaneously while meeting deadlines.
Ability to identify problems, assess root causes, and propose or execute solutions within defined processes.
Comfort working in a fast-paced, evolving environment with changing priorities. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Mental Health Counselor, Therapist or Social Worker – MHC-LP, LMSW 🔥 42 minutes ago RIVIA Mind 11 - 50 ⚕️ Healthcare Insurance 📡 Telecommunications 🧘 Wellness Website LinkedIn All Job Openings Mental Health Counselor providing clinical care and psychotherapy via telehealth. Working with patients in New York and surrounding states at a psychiatrist-owned practice. 🇺🇸 United States – Remote 💵 $60k - $72k / year ⏰ Full Time 🟢 Junior 😶‍🌫️ Therapist Mental Health Counselor, Therapist, or Social Worker (MHC-LP, LMSW) 🔥 46 minutes ago Rivian 10,000+ employees 🚗 Transport ⚡ Energy Website LinkedIn All Job Openings 🇺🇸 United States – Remote 💵 $60k - $72k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 😶‍🌫️ Therapist 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Licensed Marriage and Family Therapist 🔥 4 hours ago BetterHelp 1 - 10 👥 B2C ⚕️ Healthcare Insurance 🧘 Wellness Website LinkedIn All Job Openings Licensed Marriage and Family Therapist providing remote therapy. Focused on client care without administrative burdens or overhead. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 😶‍🌫️ Therapist Licensed Marriage and Family Therapist 🔥 4 hours ago BetterHelp 1 - 10 👥 B2C ⚕️ Healthcare Insurance 🧘 Wellness Website LinkedIn All Job Openings Licensed Marriage and Family Therapist providing online therapy via BetterHelp's platform. Focus on client care while managing a flexible and autonomous work schedule. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 😶‍🌫️ Therapist Licensed Telehealth Therapist, Mental Health Counselor 🔥 5 hours ago Prosper 1 - 10 🤝 B2B 📚 Education 🌍 Social Impact Website LinkedIn All Job Openings Licensed Telehealth Therapist providing therapy for autistic and neurodivergent adults via telehealth. Join a mission-driven team at Prosper Health focused on affirming mental health services. 🇺🇸 United States – Remote 💵 $55 - $60 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 😶‍🌫️ Therapist 🦅 H1B Visa Sponsor View More Therapist Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

credentialingprimary source verificationdocument reviewapplication readinessproblem identificationroot cause assessmentsolution executionprocess improvementquality reviewonboarding

Soft Skills

attention to detaileffective communicationcollaborationadaptabilitytime managementsupportive interactionprofessionalismproactive resolutionmultitaskingfeedback incorporation