Solutions Engineer

• Serve as a trusted advisor and product expert for Lumos prospects and customers, owning all technical responsibilities required in our sales journey.
• Architect demos, proofs of concept (POCs), and end to end solutions for our most complex customers, tying back to customer business goals at every stage.
• Structure POCs with strong success criteria, taking full ownership of the process and ensuring we set up the POC and resulting implementation for success from the outset.
• Work cross-functionally to drive technical and process investments that help scale our go to market teams, grow revenue and our ability to implement quickly, and support our growing customer base.
• Own initiatives for the team that drive meaningful impact for the company
• Serve as a subject matter expert on the market Lumos is a part of and use cases it supports. Report internally on market trends, customer success stories, and common issues & complaints you are seeing.

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