Claims Help Desk Assistant Manager
EMC Insurance Companies
Guidewire
IT Engineer, Network Infrastructure
Lumos
full-time
Posted on:
Location: North Carolina, Virginia • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
AnsibleCloudFirewallsPythonSwitchingVMware
About the role
- Design, deploy, and maintain Cisco ACI fabrics, including tenant configuration, contracts, policies, and integration with virtualization platforms.
- Configure, administer, and optimize Palo Alto firewalls, including security policies, VPNs, threat prevention, and high availability.
- Lead advanced troubleshooting and performance optimization for routing and switching protocols, including BGP, EIGRP, and OSPF.
- Manage and maintain core, distribution, and access-layer network devices to ensure reliable operations across multiple sites.
- Collaborate with security teams to ensure network compliance with industry standards and best practices.
- Monitor network health and performance using enterprise monitoring tools, proactively identifying and resolving issues.
- Provide input on capacity planning, architecture improvements, and technology refresh strategies.
- Create and maintain network documentation, including diagrams, standards, and procedures.
- Serve as a subject matter expert for escalations and mentor junior engineers.
Requirements
- Bachelor’s degree in computer science, information technology, or related field (or equivalent hands-on experience).
- Minimum of 5 years of experience in enterprise network engineering roles.
- Demonstrated expertise with Cisco ACI (design, implementation, and operations).
- Proven experience administering and securing Palo Alto Networks firewalls (PAN-OS, Panorama).
- Strong background in routing and switching protocols: BGP, EIGRP, OSPF, VLANs, and spanning-tree.
- Hands-on experience with layer 2/3 troubleshooting, packet capture, and traffic analysis tools.
- Solid understanding of network security concepts including segmentation, threat detection, and zero-trust principles.
- Familiarity with high availability and disaster recovery networking designs.
- CCNP
- CCIE
- PCNSE
