Senior IT Manager
Lumivero
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇧🇷 Brazil
Visit company websiteSalary
💰 $60,000 per year
Job Level
Senior
Tech Stack
Cloud
About the role
- Lead IT support operations, ensuring timely, proactive, and high-quality assistance for all employees.
- Oversee and implement IT projects, including system rollouts, upgrades, and process improvements.
- Manage IT integration efforts during organizational changes, such as mergers or departmental consolidations.
- Define, track, and report on IT performance metrics to assess service quality, efficiency, and user satisfaction.
- Collaborate with business leaders to ensure IT initiatives support overall organizational strategy.
Requirements
- Associate or Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
- Proven experience managing IT teams, including technical support functions.
- Strong understanding of IT infrastructure, cloud-based tools, security best practices, and collaboration platforms.
- Leadership and team development skills, with experience mentoring IT staff.
- Data-driven mindset with experience defining and reporting performance metrics.
- Effective communication skills, able to explain technical topics to non-technical stakeholders.
Benefits
- Annual base salary is up to 60,000 USD depending on qualifications.
- An annual performance-based bonus to recognize personal excellence.
- Annual tech stipend to get what you need to do your best work.
- Flexible, remote first work environment and a diverse, global team.
- Opportunities for career advancement as Lumivero grows.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT support operationsIT project managementsystem rolloutsprocess improvementsIT performance metricsIT infrastructurecloud-based toolssecurity best practicescollaboration platforms
Soft skills
leadershipteam developmentmentoringdata-driven mindseteffective communication
Certifications
Associate degree in Information TechnologyBachelor’s degree in Information TechnologyBachelor’s degree in Computer Science