Senior IT Manager

Lumivero

full-time

Posted on: 10/17/2025

Location Type: Remote

Location: Remote • 🇧🇷 Brazil

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Salary

💰 $60,000 per year

Job Level

Senior

Tech Stack

Cloud

About the role

Lead IT support operations, ensuring timely, proactive, and high-quality assistance for all employees.
Oversee and implement IT projects, including system rollouts, upgrades, and process improvements.
Manage IT integration efforts during organizational changes, such as mergers or departmental consolidations.
Define, track, and report on IT performance metrics to assess service quality, efficiency, and user satisfaction.
Collaborate with business leaders to ensure IT initiatives support overall organizational strategy.

Requirements

Associate or Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
Proven experience managing IT teams, including technical support functions.
Strong understanding of IT infrastructure, cloud-based tools, security best practices, and collaboration platforms.
Leadership and team development skills, with experience mentoring IT staff.
Data-driven mindset with experience defining and reporting performance metrics.
Effective communication skills, able to explain technical topics to non-technical stakeholders.

Benefits

Annual base salary is up to 60,000 USD depending on qualifications.
An annual performance-based bonus to recognize personal excellence.
Annual tech stipend to get what you need to do your best work.
Flexible, remote first work environment and a diverse, global team.
Opportunities for career advancement as Lumivero grows.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

IT support operationsIT project managementsystem rolloutsprocess improvementsIT performance metricsIT infrastructurecloud-based toolssecurity best practicescollaboration platforms