Branch Assistant

Luminate Bank

Branch Assistant doing administrative tasks and support for loan processing at Luminate Bank, a financial services provider. Assisting Branch Manager with operations and ensuring compliance.

Posted 7/29/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and organizational abilities while providing exceptional customer service in the mortgage industry. Maintains compliance with mortgage guidelines and local, state, and federal laws.

Highest-signal resume keywords

Mortgage Industry KnowledgeCustomer Service ExcellenceCompliance with RegulationsOrganizational SkillsEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Detail-OrientedVerbal CommunicationWritten CommunicationAbility to Prioritize Workload

Tools & Technologies

Designated Technology

Industry Keywords

Private Mortgage GuidelinesGovernment Insured MortgagesLoan Transaction SupportClerical DutiesBanking Experience

About the role

Key responsibilities & impact

Assists the Branch Manager and/or Loan Originator(s) in managing pipeline in a timely and efficient manner, while obtaining working knowledge of company products as well as private and government insured mortgage guidelines
May schedule appointments with potential customers for the Branch Manager and/or Loan Originator(s)
Interacts and interfaces, in a support capacity, with all parties involved in each individual loan transaction from application to closing
Stays abreast of changes in rules and regulations pertaining to private and government insured mortgages
Maintains a professional image and adheres to standards consistent with company policies and procedures
Maintain compliance with local, state, and federal laws, including but not limited to understanding the limitations as an unlicensed loan originator assistant
Provide exceptional ongoing support and customer service to leads, existing and past clients and partners
Assists with general clerical/administrative duties as needed including but not limited to: answering phones, filing, preparing correspondence and memoranda, faxing, copying, and mailing
Additional responsibilities as assigned

Requirements

What you’ll need

Excellent and effective communication skills, both verbal and written
An ability to quickly assess and process large amounts of information and must be able to use designated technology
Must continue to expand knowledge of issues influencing the industry and the organization
Must be organized and detail-oriented and possess ability to prioritize workload based on loan volume
Previous experience working in mortgage or banking related field

Benefits

Comp & perks

Competitive compensation reliant on ability and experience
Excellent benefits package including health, dental & vision
Life and AD&D Insurance, as well as additional voluntary benefit possibilities
401K with robust company match
Flexible PTO program second to none