Technical Eligibility Analyst

Luminare Health

Technical Eligibility Analyst loading Triple E files and updating healthcare eligibility data for Luminare Health. Responding to member, client, and co-worker inquiries while maintaining accurate records in proprietary systems.

Posted 8/5/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in eligibility data management and customer service within a fast-paced environment, with strong attention to detail and effective communication skills. Proficient in using MS Excel and Word, with a focus on process improvement and problem resolution.

Highest-signal resume keywords

Eligibility ExperienceData Entry SkillsCustomer ServiceMS ExcelMS Word

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Eligibility Data ManagementData EntryProcess ImprovementProblem ResolutionCritical Thinking

Soft Skills

Communication SkillsInterpersonal SkillsOrganizational SkillsLeadership SkillsSelf-Directed

Tools & Technologies

Luminare Health Systems

Certifications & Qualifications

High School DiplomaGED Equivalent

Industry Keywords

Client ManagementFast-Paced EnvironmentTechnical TasksEmployee SupportEligibility Department

About the role

Key responsibilities & impact

Load Triple E files and perform manual eligibility updates
Enter and modify eligibility data in Luminare Health systems accurately and promptly
Follow established procedures and client requirements
Respond to telephone, written, and electronic inquiries from employees/members, clients, and co-workers
Provide quality service to employees/members, providers, clients, and internal teams
Support the Eligibility Department with varied technical tasks based on departmental needs

Requirements

What you’ll need

High School diploma or GED equivalent
Minimum three years of Eligibility experience
Ability to work in a fast-paced, customer service and production-driven environment
Exceptional data entry skills with high attention to detail
Excellent verbal and written communication skills
Ability to work effectively with employees/members, providers, clients, Client Management staff, and all levels of staff
Ability to use common-sense understanding to carry out oral, written, or diagrammed instructions
Flexible and open to continued process improvement
Self-directed individual who works well with minimal supervision
Good leadership, organizational, and interpersonal skills
Demonstrated critical thinking skills
Ability to resolve problems in varying situations
Ability to learn new/proprietary systems and adapt to various system platforms
Effective use of MS Excel and Word

Benefits

Comp & perks

Thoughtful development opportunities
Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Other incentives
Annual incentive bonus plan