Documentation Specialist

Luminare Health

Documentation Specialist at Luminare Health responsible for analyzing internal policies and improving content organization. Collaboration with internal and external customers for acceptance and consensus on documentation.

Posted 6/25/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $49,500 - $92,800 per yearWebsite

About the role

Key responsibilities & impact

Analyze, document, organize, and publish policies, procedures, and guidelines for internal Operations Divisions
Work with internal and external customers to gain acceptance and consensus
Support efforts to improve content taxonomies and content organization
Stage and publish new and revised records on approval applications
Secure cooperation of appropriate levels of authority
Consult with local content owners to ensure standards, templates, and publishing protocol are followed
Support content organization and standardization efforts that lead to improved search efficiency and improved usability.

Requirements

What you’ll need

One or more years experience with corporate content management, knowledge management and policy and procedural research, writing and storage
Experience with documenting software projects
Proven ability to be effective in a position requiring a high degree of self-direction, initiative, sound decision-making, good organizational skills and must be able to meet tight deadlines
Strong customer service focus
Clear and concise verbal and written communication skills
Consulting and analytical skills
Sound inductive and deductive reasoning
Work with others to analyze information and evaluate results to identify appropriate solutions
Develop solutions to meet individual and departmental goals
Strong presentation, interpersonal, organizational, and analytical skills
Strong technical writing and content skills with the ability to relay complex information
PC proficiency to include Word, Excel, PowerPoint, or other document and web-based application or tools.

Benefits

Comp & perks

Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

content managementknowledge managementpolicy researchprocedural researchtechnical writingdocumenting software projectscontent organizationcontent standardizationcontent taxonomiespublishing protocols

Soft Skills

self-directioninitiativedecision-makingorganizational skillscustomer service focusverbal communicationwritten communicationconsulting skillsanalytical skillspresentation skills