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Senior Manager, Implementation
Luminare HealthSenior Manager Implementation leading health benefits operational processes at Luminare Health. Fostering growth through effective team management and client-facing responsibilities.
About the role
Key responsibilities & impact- Responsible for leadership, management, and execution of a wide scope of operational processes and workflows
- Direction and development of the Implementation Managers
- Manage the cross-functional activities involved with the implementation phase for new clients, new products, or other regulatory or vendor changes impacting clients
- Active participation in developing project plans, outlining tasks to be completed, including timeframes
- Expert operational knowledge and strong operational leadership ability
- Highly interactive position working with peers in many functional areas
- Help mitigate client risks and internal risks through comprehensive understanding of all downstream impacts
- Client facing and may require occasional travel
Requirements
What you’ll need- Bachelor’s degree and 7 years of relevant experience OR 11 years of relevant experience
- 3 years of experience in healthcare benefits and/or administration
- Excellent verbal and written communication skills
- Strong leadership competence, with proven skills in managing change
- Takes initiative, plans and executes plans well
- Strategic thinker with ability to multi-task, prioritize, handle pressure and make informed decisions
- Project experience with proven ability to lead multiple, highly visible projects simultaneously and meet deadlines
- Experience facilitating internal and/or client meetings and presentations
- Strong interpersonal and collaboration skills with ability to build consensus and develop solid relationships
- Ability to work effectively with clients, brokers, vendors and differing levels of co-workers including Client Managers and all levels of staff
- Ability to adapt in a dynamic work environment, learn quickly, solve problems, delegate assignments and make decisions with minimal supervision
- Demonstrated ability to coordinate people and teams cross functionally to resolve complex issues within designated time frames.
- Flexible; open to continued process improvement
- Advanced experience with Microsoft Office suite including Excel and PowerPoint
- Willingness to work a flexible schedule to accommodate business and occasional travel requirements.
Benefits
Comp & perks- Health insurance
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementhealthcare benefits administrationchange managementrisk mitigationstrategic planningmulti-taskingproblem solvingdecision makingcross-functional coordinationprocess improvement
Soft Skills
leadershipcommunicationinterpersonal skillscollaborationinitiativeflexibilityadaptabilityconsensus buildingrelationship developmenttime management