Senior Client Partner Consultant
Sun Life
Salary
💰 $66,300 - $124,500 per year
Job Level
Mid-LevelSenior
About the role
- Responsible for the overall relationship with the client, starting at implementation and continuing through everyday problem resolution and renewal activities.
- Works directly with sales executives during finalist presentations and may be asked to present to potential clients.
- Expected to support and service between 12 – 20 groups of clients between $50,000 - $250,000+ annual net revenue.
- Maintains senior management level contact with Benefits, Human Resources, and financial staff of the client.
- Also responsible for the service delivery of Luminare Health products and services that ensure client satisfaction.
- May have some internal project participation.
- Charged with retaining and growing their assigned book of business, but also supporting their Regional Team as needed.
Requirements
- High school diploma or GED equivalent required
- 3-5 years previous experience of Client Management experience and/or experience in a similar TPA or insurance environment with client facing/client support responsibilities
- Results oriented and self-motivated
- Excellent written and verbal communications skills are required, as are exceptional organizational skills
- Ability to interact with senior level executives
- Thorough understanding of self-funding and employee benefit plans; stop loss understanding a plus; Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA,PPACA, etc.)
- Excellent presentation skills
- Analytical skills, problem solving skills, reading ability, creative decision-making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required
- Experience with PowerSTEPP
- Ability to travel is required
- Preferred: College degree
- Preferred: State insurance license
