Program Manager

• Coordinate and oversee execution across multiple agile teams, ensuring delivery aligns with strategic goals, timelines, and quality standards.
• Develop and maintain visibility into program and portfolio-level progress; proactively identify risks, dependencies, and resource constraints.
• Facilitate communication and collaboration across Product Management, Development, Client Success, and Leadership to ensure shared understanding and delivery clarity.
• Partner with Product Leadership to drive prioritization processes, balancing capacity and business needs while supporting corporate planning.
• Define, track, and report key performance indicators to assess delivery health, velocity, and value realization; communicate insights to stakeholders and executives.
• Lead continuous improvement initiatives to enhance product delivery processes, including agile ceremonies, backlog management, and release readiness.
• Develop and maintain program dashboards and tools (e.g., Jira, Confluence) to improve transparency and reporting accuracy.
• Serve as a trusted advisor to product and engineering leadership, ensuring issues are identified early and resolved efficiently.
• Support portfolio-level governance by maintaining accurate documentation of plans, decisions, and program artifacts.
• Perform additional responsibilities as assigned by the Product Leadership Team.

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