Lumeto

Product Specialist

• Develop and maintain expert-level knowledge of Lumeto’s immersive learning platform, including VR functionality, device workflows, and AI-driven simulation tools.
• Lead onboarding and training programs for new customers, ensuring they are confident and successful in using the platform to achieve their goals.
• Continuously improve onboarding materials, documentation, and training assets to ensure they are user-friendly, engaging, and up-to-date.
• Support customer implementations by coordinating device setup, working with IT teams, and troubleshooting basic technical issues (virtually or on-site).
• Serve as a trusted clinical ambassador during customer engagements, ensuring a smooth experience from initial deployment through sustained usage.
• Deliver expert product demonstrations and represent Lumeto at industry events, webinars, and partner showcases.
• Provide clinical oversight in the development and refinement of simulation scenarios, training modules, and educational content.
• Ensure all immersive experiences align with clinical best practices, industry standards, and adult learning principles.
• Help build, maintain, and continuously improve our library of validated, high-impact clinical learning experiences.
• Work closely with product, engineering, and research teams to translate clinical insights into product enhancements and new features.
• Gather customer feedback, identify learning gaps, and communicate actionable insights to support product roadmap decisions.
• Collaborate with sales and marketing on clinical narratives, product positioning, and content creation.

Clinical Product Specialist