Lumeris

Senior Director, Clinical Strategy and Operations

Lumeris

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $153,800 - $210,650 per year

Job Level

About the role

  • Drive clinical strategy in alignment with the Chief Medical Officer’s vision.
  • Proactively drive value through trusted relationships with provider partners.
  • Leverage data driven insights to curate prior authorization lists, identify impactful clinical programs, and adjust Policies and Procedures to align with key business strategies.
  • Establish baseline targets, comparative analysis and benchmarks, and dynamic performance dashboards for key prior authorization metrics.
  • Provide clinical and operational expertise towards the design or selection of clinical programs, including utilization of vendor partnerships.
  • Manage appropriate, evidence-based medical utilization and cost for Part B and Part C benefits while managing departmental budget.
  • Lead CMS compliant Utilization Management teams, processes, reporting, and related audits.
  • Lead Prior Auth or UM related technical implementations as the business owner/SME, building buy-in and ensuring people and process readiness for seamless transitions.
  • Prepare for and present clinical and UM insights and performance data to Medical Management Committee, Joint Operating Committee, Medical Director Committee, and Executive Leadership.
  • Assist in the negotiation of vendor contracts to maintain market relevance and support clients’ various benefit design requests.
  • Collaborate to support provider contract negotiations, on-site audits, and ongoing monitoring of providers.
  • Mentors, motivates, supports, and develops nurses and administrative staff. Guides SMART goal setting/review, regular guidance and 1-1 check ins, career development/planning, upskilling, resource allocation, staffing, budget management, DE&I initiatives, and other People & Culture programs/activities as needed.

Requirements

  • Bachelor's degree or equivalent
  • Registered Nurse with a Missouri State license
  • 10+ years of relevant experience or the knowledge, skills, and abilities to succeed in the role
  • 7+ years of health plan leadership experience or the knowledge, skills, and abilities to succeed in the role
  • Ample managed care experience and expert knowledge of state and federal insurance programs; experience with Medicare Advantage required, and D-SNP preferred.
  • Evidence of data driven, systems thinking; advanced problem-solving, and critical thinking skills with the proven ability to identify, develop, communicate, implement, and guide process improvements and strategic initiatives
  • Clear evidence of fiscal management including P&L, resource allocation, and contract/vendor management
  • Superb leadership skills with the proven ability to guide, coach, develop, and motivate a large team
  • Excellent interpersonal and presentation skills with the ability to influence internally and externally and within all levels.
Benefits
  • Medical, Vision and Dental Plans
  • Tax-Advantage Savings Accounts (FSA & HSA)
  • Life Insurance and Disability Insurance
  • Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days)
  • Employee Assistance Program
  • 401k with company match
  • Employee Resource Groups
  • Employee Discount Program
  • Learning and Development Opportunities
  • And much more...
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
clinical strategyprior authorizationutilization managementdata analysisperformance metricsbudget managementvendor managementcontract negotiationevidence-based medicineMedicare Advantage
Soft Skills
leadershipmentoringcoachinginterpersonal skillspresentation skillsproblem-solvingcritical thinkingcommunicationteam developmentstrategic initiative guidance
Certifications
Bachelor's degreeRegistered NurseMissouri State license