Benefits Associate

LUMBRA RISK ADVISORS, LLC

Entry-Level Insurance Associate at LRA Insurance processing policy information with client interactions. Aiming for meticulous data entry and exceptional client support in a dynamic environment.

Posted 7/28/2026full-timeOrlando • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $40,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in high-volume data entry with a focus on accuracy, alongside strong customer service skills in the insurance industry. Proficient in managing documentation and navigating client inquiries while maintaining compliance with industry regulations.

Highest-signal resume keywords

2-15 LicenseCustomer Service ExperienceData Entry AccuracyMicrosoft Office ProficiencyInsurance Concepts Understanding

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryInsurance ConceptsDocumentation ManagementClient Inquiry NavigationPolicy Terms Explanation

Soft Skills

Empathetic ServiceQuick Learner MindsetAttention to Detail

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookAgency Management Systems

Certifications & Qualifications

2-15 License

Industry Keywords

Insurance ProductsCoverage OptionsBillingPremiumsDeductiblesLimitsRegulatory Compliance

About the role

Key responsibilities & impact

Execute high-volume data entry, including processing applications, endorsements, and renewals with 100% accuracy.
Serve as a primary point of contact for client inquiries, providing clear, professional, and empathetic service via phone and email.
Assist agents and brokers in servicing accounts by managing documentation and ensuring a seamless workflow.
Quickly learn and explain various insurance products, coverage options, and policy terms to clients.
Navigate client questions regarding billing, documentation, and basic policy structures.
Maintain organized digital and physical files in accordance with industry regulations and agency standards.

Requirements

What you’ll need

2-15 license held, or the ability to obtain one quickly (enabling future remote flexibility).
Previous Customer Service experience is required.
A foundational understanding of insurance concepts (e.g., deductibles, premiums, and limits) is highly preferred.
A "quick learner" mindset; ability to rapidly absorb new software systems and evolving industry regulations.
Exceptional accuracy in data entry; you’re the type of person who catches the typo everyone else missed.
Proficiency in Microsoft Office (Word, Excel, Outlook) and the ability to adapt to agency management systems.