Director of Remote Vision Monitoring – RVM

Lumata Health

Director of Remote Vision Monitoring leading strategic direction and scaling of the RVM program at Lumata Health. Collaborating with executives and managing enhancements for remote healthcare services.

Posted 5/8/2026full-timeRemote • Illinois • 🇺🇸 United StatesLead💰 $110,000 - $135,000 per yearWebsite

About the role

Key responsibilities & impact

Own the strategic direction and performance of the RVM program.
Set 3, 6, and 12-month goals for the RVM program, in collaboration with the President and executive leadership.
Translate strategy into monthly goals and priorities for Team Leads to execute against.
Plan and lead the next operational phases of scale, including RVM standalone rollout and the digital-first enrollment model.
Anticipate scaling needs (people, vendors, tools, workflows) and bring resourcing plans forward.
Own product and data needs for RVM as the program scales; partner with Product, Engineering, and Data on roadmap, prioritization, and delivery.
Lead and develop RVM Team Leads through hiring, coaching, and performance management.
Approve and govern SOPs, training materials, and operational policies authored by Team Leads; ensure they stay current as tech and workflows evolve.
Set encounter goals and targets in collaboration with executive leadership; monitor reimbursement trends and surface issues early.
Drive efficiency improvements to meet internal caseload goals.
Hold accountability for program-level outcomes (revenue, adherence, churn, quality), working through Team Leads on day-to-day delivery.

Requirements

What you’ll need

Bachelor's degree in business or a related field, or equivalent experience.
5+ years of progressive operations or program leadership experience, with at least 3 years managing through other managers or team leads
Demonstrated experience setting strategy for a new business unit, including building teams and fully owning quarterly and annual operational plans
Track record of scaling a program through phases (pilot, growth, full operational scale), including planning resourcing, vendor partnerships, and product/data needs ahead of demand
Demonstrated ability to coach and develop team members and middle management, including delivering difficult feedback and managing underperformance
Clear record of meeting or overperforming as it relates to department operating budgets and forecasts

Benefits

Comp & perks

Comprehensive benefits
Opportunities for professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operations managementprogram leadershipstrategic planningperformance managementresource planningvendor managementdata analysisgoal settingSOP governanceefficiency improvement

Soft Skills

coachingteam developmentcommunicationaccountabilityleadershipcollaborationproblem-solvingfeedback deliveryperformance managementadaptability

Certifications

Bachelor's degree in business