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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and sales strategies, with a strong focus on enterprise-level customer engagement and negotiation. Proficient in leveraging tools like Salesforce and Clari to drive renewals and identify upsell opportunities while maintaining a customer-centric approach.
Highest-signal resume keywords
Fluent In Swiss GermanAccount Management ExperienceSales Discovery FrameworkSalesforce ProficiencyNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Cycle ManagementBusiness Case DevelopmentData AnalysisCommercial NegotiationProposal Creation
Soft Skills
Excellent Communication SkillsOrganizational SkillsTime ManagementProactive AttitudeRelationship Building
Tools & Technologies
SalesforceClariPlanhatZoomInfoGoogle Suite
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Enterprise AccountsHR SalesIT SalesOperations SalesFrontline Industries
About the role
Key responsibilities & impact- Own the renewal and expansion process for enterprise and large enterprise accounts
- Collaborate with internal resources (Customer Success, Product Management, Leadership) to deliver business reviews and develop comprehensive 'win' strategies for renewals and expansion
- Discover customer needs, uncover concerns, and learn wider organizational initiatives through quarterly business reviews and proactive touch points
- Identify account upsell and cross-sell opportunities, strengthen customer champions, and align our platform to customer’s high priority business objectives
- Demonstrate account management and commercial negotiation strategies
- Drive renewal process and the creation of proposals
- Leverage Salesforce to maintain an accurate pipeline, Clari for forecasting and Planhat to define account strategic plans
Requirements
What you’ll need- Fluent in Swiss German
- Background in sales/account management with experience in running a full sales cycle with large enterprises
- Strong understanding of sales discovery framework
- Ability to identify pilots, build business cases, negotiate, and win pilot conversions
- Flexibility to work collaboratively within a team and independently when needed
- Excellent communication/presentation skills with the ability to build relationships
- Organizational and time-management skills
- Proactive and self-motivated with a positive attitude
- Strong sense of curiosity with a passion for learning and helping others
- Strong business acumen and ability to analyze data to address customer situations
- A minimum of 3+ years of closing experience in Sales or Account Management
- Bachelor’s degree
- Bonus points
- Experience selling into HR, IT, Operations, Communications
- Experience selling into frontline industries (Manufacturing, Retails, Construction)
- Experience with large enterprise customers and portfolios larger than $4 million
- Understanding of Challenger Customer Framework & Winning By Design principles
- Experience with Salesforce, Clari, Planhat, ZoomInfo, and Google Suite
- Working experience in Tech SaaS or high growth companies
Benefits
Comp & perks- Competitive Salary
- Mental Health Days
- Mentoring and opportunities to grow and progress within your career path
- Health insurance
- Afterworks, team celebrations & seasonal parties
- Equipment of your choice