Account Manager

Lumanity

Account Manager responsible for managing pharmaceutical client projects and maintaining quality client relationships. Leading project execution and ensuring adherence to client requirements for success.

Posted 7/28/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong account management capabilities with a focus on client relationship building, project execution, and financial oversight in the pharmaceutical or healthcare sectors. Proficient in project management, including organization, prioritization, and adherence to standard operating procedures.

Highest-signal resume keywords

Account Management ExperienceProject Management SkillsFinancial AcumenClient Relationship ManagementClinical Development Process Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementBudget MonitoringScope of Work DraftingFinancial Spreadsheet MaintenanceClient Reporting

Soft Skills

OrganizationPrioritizationDelegatingCommunicationMentoring

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Pharmaceutical IndustryHealthcare IndustryStandard Operating ProceduresClient ProjectsChange Management

About the role

Key responsibilities & impact

Ensure successful management of accounts on a day-to-day basis from the execution to completion of client projects
Serve as the primary client contact and responsible for facilitating and tracking projects and financial deliverables
Work closely with project team members to communicate client needs and expectations, ensure timelines are developing, and potential issues are identified and resolved
Prepare for and lead internal and client status meetings
Understand and ensure the team follows all client required standard operating procedures and requirements
Alert other internal departments of resourcing needs
Draft scope of work and budgets based on client direction and ensure internal alignment and approval before submitting to client for review/approval/processing
Monitor and adhere to approved budgets
Report budget changes (i.e. change in scope that may lead to overage) to the client in a timely manner
Maintain accurate financial spreadsheets to support internal and client needs
Submit invoices, accruals, etc. in a timely manner consistent with both internal and client directed SOPs
Provide timely and accurate project status updates and client requested reports
Actively strive to drive organic growth on assigned accounts by developing and maintaining excellent, positive client relationships and providing a high-quality service
Support and guide junior members of the team; provide training and mentoring on administrative and process-related tasks as required
Work efficiently with members of the Meeting Planning department in a proactive and organized manner to ensure proper coordination and execution of virtual and live events

Requirements

What you’ll need

Bachelor’s degree
4 plus years of account management experience in the pharmaceutical or healthcare industries
Ability to travel as needed
Excellent project management skills, including organization, prioritization, and delegating
Demonstrated understanding of the clinical development process and strategic communication planning
Excellent financial acumen

Benefits

Comp & perks

Competitive salary plus annual bonus scheme
Private health insurance plus enhanced dental and optical cover
Generous pension scheme
25 days paid holiday
Enhanced maternity and paternity pay for employees with 2+ years of service
Access to comprehensive Mortgage Advisor Service
Group income protection
Life assurance coverage at 4x base salary
EV car scheme and more