Deployment Operations Lead

Lully

Deployment Operations Lead ensuring successful deployments for AI solutions at HappyRobot. Collaborating across teams to optimize playbooks and staffing in a high-growth startup.

Posted 4/23/2026full-timeSan Francisco • California • 🇺🇸 United StatesSenior💰 $180,000 - $220,000 per yearWebsite

About the role

Key responsibilities & impact

Build and maintain the playbooks that define how HappyRobot deploys.
Own the staffing model for the deployment team.
Ensure every account lands.
Gather structured feedback from FDEs and Deployment Strategists on what's working and what isn't.
Sync closely with the commercial team to sharpen scoping and value-finding on new deals.

Requirements

What you’ll need

3+ years of experience in a delivery, operations, or deployment-heavy role (e.g., Deployment Operations, Professional Services Operations, Solutions Engineering, Technical Program Management, or Forward Deployed Engineering).
Strong operational aptitude—able to design and run repeatable processes across a distributed team.
Experience working in a multi-stakeholder environment, specifically interfacing between field/delivery teams and Commercial.
Ability to balance "big picture" strategic work (playbooks, staffing models, commercial partnership) with "in the weeds" execution (unblocking a stuck account, running a feedback session, fixing a scoping doc).

Benefits

Comp & perks

Opportunity to work at a high-growth AI startup, backed by top investors.
Rapidly growing and backed by top investors including a16z, Y Combinator, and Base10.
Ownership & Autonomy - Take full ownership of projects and ship fast.
Top-Tier Compensation - Competitive salary + equity in a high-growth startup.
Comprehensive Benefits - Healthcare, dental, vision coverage.
Work With the Best - Join a world-class team of engineers and builders

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

deploymentoperationsdeliveryprocess designfeedback gatheringscopingvalue-findingtechnical program managementsolutions engineeringforward deployed engineering

Soft Skills

operational aptitudemulti-stakeholder collaborationstrategic thinkingexecutionproblem-solvingcommunicationteam managementadaptabilityfeedback facilitationaccount management