Lulalend

Analyst

• Engage with clients to verify financial/credit transactions and business performance
• Request additional information from clients where needed
• Evaluate clients’ credit data and financial data to determine lending risk
• Prepare notes about the degree of risk in lending money to clients
• Analyse client records and use data to recommend outcomes
• Evaluate financial status by interpreting financial ratios from proprietary programs
• Help supply chain and Sales and Marketing manage financial orders to control credit exposure
• Understand the lending platform, focusing on the origination module
• Work closely with Head of Credit Underwriting and Credit Team Leader on issue escalation and resolution
• Use ideas and solutions to meet customer needs and satisfy expressed and underlying needs
• Keep up to date on technology developments and technical issues affecting accounts
• Run operational tasks linked to monitoring the portfolio on book regularly
• Perform ad-hoc projects to assist the team

Commercial Credit Analyst

QA Engineer

• Lead and mentor a team of QA engineers, providing professional development, feedback, and mentorship.
• Collaborate with product, engineering, and stakeholders to define and implement quarterly and long-term QA strategies and goals.
• Actively participate in test planning, execution, product releases and automation efforts, providing hands-on support.
• Drive adoption of best practices in testing methodologies and oversee day-to-day QA operations, including resource allocation and budget management.
• Monitor, analyse, and report on key QA metrics and project status to stakeholders.
• Partner closely with developers and product managers to ensure shared understanding of quality requirements and deliverables.
• Foster a culture of quality and psychological safety across the QA team and organisation.

QA Manager

Security Operations

• Secure, monitor and maintain the overall security posture of Lula’s Azure platform and infrastructure
• Partner with DevSecOps to design, implement and manage security controls and policies for Microsoft Azure
• Partner with Engineering teams to ensure code deployed on Lula’s infrastructure is done securely
• Conduct regular security assessments and audits of Azure and internal infrastructure, including vulnerability scanning and penetration testing
• Manage and audit privileged accounts and implement Entra ID-based access controls and policies
• Provide security awareness training and perform phishing/incident simulations for the business
• Monitor and manage on-premise access control and camera systems and advise on confidential information handling
• Partner with Technical Support to ensure network and endpoints are configured securely and monitored for threats
• Support PCI DSS annual re-certification and maintain security documentation (policies, procedures, technical standards)
• Collaborate with external auditors and partners to ensure regulatory compliance
• Act as key point of contact for security incident and alert investigations, develop remediation plans and perform Root Cause Analysis
• Participate in on-call rotation to provide 24/7 support for security incidents

Commercial Credit Analyst

QA Manager

Senior Security Operations Engineer