Lucidya | لوسيديا

General Manager, AI Agents

Lucidya | لوسيديا

full-time

Posted on:

Origin:  • 🇸🇦 Saudi Arabia

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Job Level

SeniorLead

About the role

  • Lead new AI Agents Business Unit with full P&L ownership, reporting directly to the CEO.
  • Define and execute business strategy to grow AI Agents into a major revenue stream.
  • Oversee product, engineering, solutions consulting, delivery, and go-to-market functions.
  • Define roadmap and ensure quality of the agent platform; coordinate engineering and product teams.
  • Engage early customers and design partners; build success stories and define use cases.
  • Oversee implementation and delivery to ensure time-to-value and service quality.
  • Package, price, and promote AI Agent offerings; work with sales, business development, and marketing.
  • Manage, hire, and develop a small multi-disciplinary team across functions.

Requirements

  • Proven leadership experience (10+ years) in technology, SaaS, or enterprise software.
  • Commercial mindset: understands revenue, costs, margins; can make trade-offs.
  • Strong communication: can present to boards, customers, and internal teams.
  • Customer-facing credibility: able to discuss AI capabilities and limitations with C-level clients.
  • Operational discipline: sets goals, reviews performance, ensures follow-through.
  • Nice-to-haves: Ex-founder.
  • Nice-to-haves: Experience in AI/automation/digital transformation projects.
  • Nice-to-haves: Background in Customer Experience (CX), Telecom, Banking, or Government sectors.
  • Nice-to-haves: Prior role as GM / Business Unit Head / Country Manager / VP in a SaaS or tech company.
  • Nice-to-haves: Knowledge of data privacy regulations in KSA (PDPL) and enterprise procurement.
  • Nice-to-haves: Connections with regional enterprises, government entities, and system integrators.
  • Nice-to-haves: Track record in Saudi/GCC markets, ideally with experience selling to enterprises or government.
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