Inside Sales Manager
Lucidya | لوسيديا
full-time
Posted on:
Location: 🇸🇦 Saudi Arabia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead, coach, and develop the Inside Sales team to consistently achieve lead response, qualification, and conversion targets.
- Define and optimize qualification criteria, discovery frameworks, and handover processes to ensure a seamless buyer experience.
- Monitor inbound lead flow, pipeline health, and team productivity through HubSpot CRM, ensuring accuracy and actionable reporting.
- Collaborate with Marketing and Sales leadership to align inbound strategies, campaign follow-ups, and lead prioritization.
- Establish clear SLAs and performance metrics for lead response and conversion, driving accountability across the team.
- Provide ongoing training, feedback, and mentorship to enhance team members’ discovery, communication, and sales skills.
- Analyze data to identify trends, gaps, and opportunities, implementing improvements to maximize conversion rates.
- Represent the Inside Sales function in cross-functional meetings, contributing to pipeline strategy and forecasting.
Requirements
- Minimum 6-8 years of experience in Sales, Business Development, or a Customer-Facing role (preferably in B2B SaaS or the tech industry).
- Fluent in English and Arabic (written and verbal).
- Excellent listening and communication skills, with the ability to quickly grasp and summarize customer needs.
- Proficiency with CRM tools (preferably HubSpot) and sales engagement platforms.
- Strong attention to detail, with a disciplined approach to managing follow-ups and tasks.
- Positive, coachable, and driven by results and impact.
- Previous experience in inbound SDR or marketing-generated lead qualification.
- Familiarity with the SaaS industry and its sales cycles.
- Understanding of the GCC business environment.