Deal Desk Manager

LucidLink

Deal Desk Manager responsible for commission operations and compensation governance at LucidLink. Focused on driving accurate and timely payouts within a fast-growing SaaS environment.

Posted 5/5/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 per yearWebsite

About the role

Key responsibilities & impact

Own end-to-end commission operations, including monthly calculation, validation, and timely payout of commissions across the sales organization — ensuring accuracy, consistency, and full auditability at every step.
Serve as the primary point of contact for all commission-related inquiries from the sales team, resolving disputes quickly and transparently, and building the trust that comes from a well-run compensation function.
Lead commission plan design and governance in collaboration with Sales, Finance, and RevOps — translating business objectives into incentive structures that drive the right behaviors, balancing simplicity for reps with flexibility for the business.
Maintain and continuously improve compensation policy documentation, ensuring clarity and consistency around quotas, crediting rules, accelerators, clawbacks, and exceptions — so that reps and managers never have to guess how they're being measured.
Analyze payout trends, attainment distributions, and plan effectiveness on an ongoing basis, surfacing insights that inform compensation strategy and help leadership make data-driven decisions at each planning cycle.
Partner with Finance on accruals, forecasting, and compensation-related reporting, ensuring that commission liabilities are accurately reflected and that the business has clean visibility into its compensation spend.
Manage commission tool administration — configuring, maintaining, and improving the systems used to calculate and track compensation, whether that's a dedicated ICM platform or a Salesforce-based solution.
Support pricing and deal desk operations by managing discount frameworks, approval guardrails, and CPQ tooling in collaboration with Sales and Finance — ensuring quotes are accurate, compliant, and move through the approval process efficiently.
Enable the sales team on both commission plan mechanics and quoting processes, providing training and clear documentation that reduces confusion and allows reps to focus on selling.
Track and report on deal metrics including discount trends, deal cycle times, and approval patterns to support pricing decisions and overall sales performance visibility.

Requirements

What you’ll need

4–6 years of experience in Sales Compensation, Revenue Operations, or Deal Desk roles within a B2B SaaS environment
Deep expertise in sales compensation plan design, quota-setting, payout operations, dispute resolution, and compensation governance. This is the core of the role.
Experience administering or optimizing a commission management tool (e.g., QuotaPath, CaptivateIQ, Spiff, Xactly, or similar)
Familiarity with SaaS pricing models, CPQ systems, and deal structuring — enough to own quoting operations and partner effectively with Sales and Finance on deal execution
Hands-on experience with CPQ tools (e.g., Salesforce CPQ, DealHub, or similar) is a plus
Strong analytical skills with the ability to model compensation scenarios, identify payout anomalies, and translate data into actionable recommendations
Demonstrated ability to collaborate cross-functionally with Sales, Finance, Legal, and RevOps in a high-growth, fast-moving environment
Experience in a startup or high-growth company where you've had to build or significantly improve compensation processes from the ground up.

Benefits

Comp & perks

Flexible PTO
Competitive salary
Stock options
Full health coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales compensation plan designquota-settingpayout operationsdispute resolutioncompensation governanceanalytical skillsmodeling compensation scenariosidentifying payout anomaliesdata analysiscompensation strategy

Soft Skills

collaborationcommunicationproblem-solvingtrust-buildingtrainingdocumentationcross-functional teamworkadaptabilityleadershipattention to detail