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Clinical Operations Support Specialist
LucidHealthClinical Operations Support Specialist serving as a liaison between physicians, customers, and IT operations. Delivering support and fostering a positive technology experience in clinical settings.
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Serve as a key liaison between physicians, customers, and IT Operations.
- Deliver high-quality support, facilitating communication, and ensuring a positive technology experience across clinical operations.
- Foster an environment that embraces new technologies and industry best practices.
Requirements
What you’ll need- Associate degree in Health Information Technology, Healthcare Administration, Radiologic Technology, Information Technology, or a related field preferred.
- High school diploma or GED required.
- 2–3 years of experience in a healthcare setting, radiology environment, or clinical operations role preferred.
- Experience working with imaging systems such as PACS, RIS, dictation systems, or similar medical imaging platforms preferred.
- Customer support or help-desk experience in a clinical or IT environment highly beneficial.
- Experience working with ServiceNow or another ticketing system preferred.
- Prior experience in data entry, workflow coordination, or administrative support within a fast-paced healthcare organization strongly preferred.
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
health information technologyhealthcare administrationradiologic technologyimaging systemsPACSRISdictation systemsdata entryworkflow coordinationadministrative support
Soft Skills
communicationcustomer supportliaisonproblem-solvingteam collaborationadaptabilitypositive technology experiencefostering new technologiesfacilitating communicationembracing best practices