Lucet

Care Manager

Lucet

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $65,000 - $75,000 per year

About the role

  • The Care Manager coordinates and oversees behavioral health services to ensure members receive appropriate, high-quality care while promoting engagement, continuity, and recovery.
  • Acting as a central point of contact, the role integrates care management, utilization management, and collaborative partnerships to optimize outcomes, support self-management, and ensure compliance with clinical, regulatory, and organizational standards.
  • Conduct holistic assessments, identify barriers, develop individualized care plans, and adjust interventions to support recovery and self-management across the continuum of care.
  • Coordinate behavioral health services, care transitions, crisis prevention plans, and aftercare by partnering with members, providers, and health plan medical management teams.
  • Build trusting, collaborative relationships with members and providers using motivational interviewing, education, and ongoing communication to increase engagement and continuity of care.
  • Serve as the single point of contact for members, facilitating information exchange, discharge planning, and connection to behavioral health, community, and support resources.
  • Ensure accurate, timely documentation and service authorization in alignment with medical necessity criteria, regulatory requirements, accreditation standards, and internal policies.
  • Participate in audits, quality improvement initiatives, case presentations, and ongoing professional development to support high-quality care delivery and optimal resource utilization.

Requirements

  • Current, unrestricted state license to independently practice as a Clinical Social Worker, Marriage and Family Therapist, Professional Counselor, Clinical Psychologist or Registered Nurse in the applicable state(s).
  • 3-5 years of direct clinical care experience in facility-based and/or outpatient behavioral health or substance use treatment settings
  • Strong clinical judgment and case management skills, with the ability to support members through complex care transitions.
  • Excellent verbal and written communication skills, with a focus on empathy and clarity.
  • Proficiency in Microsoft Outlook and Word, with the ability to document in real time while engaging with members.
  • Ability to interpret and apply medical policy and clinical criteria.
  • Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen.
Benefits
  • Annual compensation between $65,000-$75,000, PLUS an annual performance-based, discretionary incentive.
  • Comprehensive health benefit options: Medical, dental, and vision coverage
  • 401(k) with competitive employer match
  • Company-paid life and disability insurance
  • Paid parental leave and wellbeing incentives
  • Generous paid time off, including volunteer time
  • Flexible spending accounts for healthcare and dependent care
  • Professional development opportunities and tuition reimbursement
  • Remote work flexibility (role-dependent)
  • Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
clinical judgmentcase managementholistic assessmentsindividualized care planscrisis prevention planningdocumentationservice authorizationmedical policy interpretationclinical criteria applicationbehavioral health services coordination
Soft Skills
communicationempathycollaborationtrust-buildingengagementself-management supportproblem-solvingadaptabilitymotivation interviewingquality improvement
Certifications
Clinical Social Worker licenseMarriage and Family Therapist licenseProfessional Counselor licenseClinical Psychologist licenseRegistered Nurse license