Medical Assistant, Bilingual English/Spanish
Lucet
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $22 - $24 per hour
Job Level
About the role
- Must be Bilingual in English and Spanish
- Support the Chronic Care Management Program by providing both clinical and administrative assistance to the care delivery team
- Serve as a primary point of contact for patients by conducting intake and confirmation calls, communicating provider‑reviewed results and care plans, and supporting initial visit preparation
- Coordinate scheduling and rescheduling for in‑person and telehealth visits, follow up on missed appointments, and ensure continuity when provider availability changes
- Track patient admissions, discharges, and activity across hospitals, skilled nursing facilities, and other care settings; document updates in the EMR and notify the care team
- Support transitions of care by obtaining and uploading medical records, coordinating respite or long‑term care stays, and scheduling return‑to‑residence visits as directed
- Provide day‑to‑day operational and clinical support to primary care teams, including managing the clinical inbox, processing medication refills, prior authorizations, and insurance‑related forms
Requirements
- High School Diploma or equivalent
- Current certification or registration (CMA, RMA, CCMA, or equivalent)
- Basic Life Support (BLS) certification
- 1+ years of experience in a clinical, healthcare, primary care, or outpatient clinical setting
- Familiarity with EMR systems and basic clinical documentation
- Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams
- Customer Service experience
- Ability to pass background check upon hire and throughout employment
Benefits
- Comprehensive health benefit options: Medical, dental, and vision coverage
- 401(k) with competitive employer match
- Company-paid life and disability insurance
- Paid parental leave and wellbeing incentives
- Generous paid time off, including volunteer time
- Flexible spending accounts for healthcare and dependent care
- Professional development opportunities and tuition reimbursement
- Remote work flexibility (role-dependent)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical assistanceadministrative assistancepatient intakemedical record managementschedulingclinical documentationmedication refillsprior authorizationsinsurance processingtransitions of care
Soft Skills
bilingual communicationcustomer serviceorganizational skillsinterpersonal skillsattention to detailproblem-solvingteam collaborationadaptabilitytime managementcommunication skills
Certifications
High School DiplomaCMARMACCMABasic Life Support (BLS)